Senior UX Program Manager, Discover and Explore

Google; New York (NY); Hybrid; USD 159,000 - 230,000; Full time

Job summary

Google is seeking a UX Program Manager to join our multi-disciplinary UX team. You will plan projects, define milestones, assess risks, and create actionable insights to improve the design of products used by billions.

You will harmonize the work of various UX disciplines and cross-functional partners to drive team objectives and innovative experiences. In this role, you will scale impactful programs across DEUX and partner with UX Research and Engineering to land insights into product strategy

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 6 years of program management experience within design or UX organizations.
• Experience with UX related projects and UX design, user research, or user centered development tools and methodologies.
• Experience in consumer product organizations.
• Experience managing and scaling horizontal programs across cross-functional teams.

Responsibilities

• Provide leadership and operational excellence across UX teams to deliver trust-building and strategic counsel.
• Develop business cases and engage partners on improvements and optimizations.
• Run and implement analytical efforts for broader or cross-functional projects, programs, and strategies.
• Contribute to the definition, integration and reporting of key UX metrics.
• Manage large, complex programs and organize chaos into efficiency.

Skills

Program management

UX familiarity

Cross-functional leadership

Data-driven decision making

Education

Bachelor's degree

Job description

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 6 years of program management experience within design or UX organizations.
• Experience with UX related projects and UX design, user research, or user centered development tools and methodologies.
• Experience in consumer product organizations.
• Experience managing and scaling horizontal programs across cross-functional teams.

Preferred qualifications

• Experience with the product development life-cycle.
• Experience analyzing data and leveraging insights to drive strategy.
• Experience managing risks (e.g. operational, product, team health).

About the job

At Google, we "Focus on the user and all else will follow." UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to create industry-leading products based on user insights.

As a UX Program Manager, you will combine expert project management with a passion for user experience to improve the design of products used by billions. Your role is to plan projects, define milestones, assess risks, create actionable insights, and ensure deadlines are met. You will harmonize the work of various UX disciplines and cross-functional partners to drive team objectives and create innovative experiences.

As a UX Program Manager across both the Agentic and Discover and Explore UX pillars (DEUX), you will partner with UX Research and cross-functional leads to scale impactful programs, land insights into product strategy and roadmaps and establish clear team operational rhythms. In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $159000 - $230000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google.

• Provide leadership and operational excellence across UX teams to deliver the highest level of trust-building and strategic counsel through all project interactions, while building strong collaborative relationships with appropriate stakeholders across program work.
• Develop business cases and engagement with partners on continuous improvements and optimizations, creating measurable, scalable, and repeatable processes/tools that drive seamless cross-functional collaborations/handoffs.
• Run and implement analytical efforts for broader or cross-functional projects, programs, and strategies.
• Contribute to the definition, integration and reporting of key UX metrics that drive a culture of user-centered development based on program needs and stakeholder input.
• Manage large, complex programs while turning chaos into an efficient organization.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.