Senior UX Designer – Conversational AI & Generative UX

Motion Recruitment

San Mateo (CA)

Presencial

USD 120 000 - 180 000

Tempo integral

há 26 horas

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Resumo da oferta

Motion Recruitment’s client, an American software company serving the property and casualty insurance sector, seeks a Senior User Experience Designer to join its conversational AI experiences team in San Mateo. You will shape human-centered AI strategies, translate AI capabilities into accessible UX, and own end-to-end conversational design.

You will collaborate with delivery teams, document decisions, and monitor KPIs to optimize bot performance.

Qualificações

Bachelor's degree or equivalent experience.
6+ years of UX product design experience.
A strong digital portfolio submitted with application.
Proficiency with Figma UX design tools.
Experience with AI tools like Cursor and Claude.
Proven UX design experience for Conversational AI systems.
Copywriting proficiency for natural dialogue.
Excellent command of spoken and written English.

Responsabilidades

Own end-to-end conversational UX design strategy, ensuring scalable, modular flows.
Translate business needs into user-centric design solutions.
Present concepts to stakeholders advocating user-first principles.
Collaborate with delivery teams to ensure technical viability.
Document design decisions and user flows.
Track KPI benchmarks across features to identify optimization opportunities.
Analyze live interactions to identify and fix design issues.
Iterate designs based on data to improve bot performance.