Senior UX AI Designer for Transformative Enterprise Tools

Sedgwick

South Carolina

On-site

USD 90,000 - 150,000

Full time

8 days ago

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Job summary

Sedgwick is seeking a UX Designer – AI to shape human-centered AI experiences across enterprise systems. You will translate Generative AI capabilities into practical, scalable interfaces, working with AI architects, engineers, and business stakeholders in a cross-functional environment.

The role emphasizes usability, explainability, and governance, with a focus on enterprise transformation and enterprise AI governance practices.

Qualifications

Bachelor’s degree in UX Design, Human-Computer Interaction, or related field required.
Seven years of related UX/design experience with at least three years on AI-enabled products.
Experience designing for Generative AI, conversational interfaces, and enterprise workflows.
Experience in complex corporate environments with cross-functional teams.

Responsibilities

Lead UX strategy and design direction for AI-enabled products and workflows.
Design experiences for Generative AI platforms, chat interfaces, and copilots.
Collaborate with AI architects, engineers, and business stakeholders to translate AI into usable designs.
Create user journeys, personas, wireframes, prototypes, and usability flows.
Develop prompts, interaction patterns, and human-in-the-loop review experiences.
Ensure explainability, trust, and governance in AI tools.
Conduct user research, usability testing, and journey mapping.
Partner with data, analytics, and platform teams to inform designs.