Senior UX Copywriter — Elevate the Member Experience in D2C Ecommerce

Openkrill; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health benefits

401k plan

9 holidays

Flexible PTO

ClassPass membership

Office in Playa Vista

Free Thrive Market membership

Life coaching & therapy coverage

Job summary

Thrive Market is hiring a Senior UX Copywriter to own product and UX copy across the member experience. You will write the words members see at every step and set copy standards for consistency and clarity, reporting to the Senior Manager of Product Design.

Work alongside product designers across onboarding, shopping, checkout, membership, and account, shaping voice and tone while driving business goals with accessibility in mind.

Qualifications

• 5+ years of UX, product, or digital copywriting experience.
• Portfolio showing UX and microcopy work with rationale.
• Experience building copy standards, style guides, or pattern libraries.
• Comfort working in Figma alongside designers.
• Persuasive, clear writing reflecting a brand voice.
• Data-informed approach with copy testing or experimentation.
• Knowledge of accessibility and inclusive language.
• Strong collaboration and communication skills.
• Experience across multiple product surfaces or journeys.

Responsibilities

• Write UX and product copy across web, app, and lifecycle touchpoints: headlines, CTAs, labels, helper text, errors, confirmations.
• Collaborate with product designers from early flows to final specs in Figma.
• Build and maintain copy standards: voice, tone, style guide, glossary, reusable patterns.
• Keep copy consistent across product areas and resolve terminology conflicts.
• Partner with Product, Design, Engineering, Research, Marketing, Legal, and Member Support.
• Align copy with business goals: acquisition, conversion, add-to-cart, retention.
• Run copy tests (A/B), user research, and measure performance for iteration.
• Apply accessibility and plain-language standards in every flow.
• Coach teammates on writing and using copy standards.
• Manage priorities and feedback across multiple projects with senior stakeholders.

Skills

UX copywriting

Copy standards

Figma proficiency

Brand voice clarity

Copy testing

Accessibility knowledge

Cross-functional collaboration

Multi-product experience

Portfolio of UX copy

Data-informed writing

Tools

Figma

Job description

Thrive Market is hiring a Senior UX Copywriter to own product and UX copy across the member experience. You will write the words members see at every step and set copy standards for consistency and clarity, reporting to the Senior Manager of Product Design.

Work alongside product designers across onboarding, shopping, checkout, membership, and account, shaping voice and tone while driving business goals with accessibility in mind.