Senior User Experience Copywriter

Openkrill; United States; Teletrabalho; USD 110 000 - 160 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

401k plan

9 holidays

Flexible PTO

ClassPass membership

Office in Playa Vista

Free Thrive Market membership

Life coaching & therapy coverage

Resumo da oferta

Thrive Market is hiring a Senior UX Copywriter to own product and UX copy across the member experience. You will write the words members see at every step and set copy standards for consistency and clarity, reporting to the Senior Manager of Product Design.

Work alongside product designers across onboarding, shopping, checkout, membership, and account, shaping voice and tone while driving business goals with accessibility in mind.

Qualificações

• 5+ years of UX, product, or digital copywriting experience.
• Portfolio showing UX and microcopy work with rationale.
• Experience building copy standards, style guides, or pattern libraries.
• Comfort working in Figma alongside designers.
• Persuasive, clear writing reflecting a brand voice.
• Data-informed approach with copy testing or experimentation.
• Knowledge of accessibility and inclusive language.
• Strong collaboration and communication skills.
• Experience across multiple product surfaces or journeys.

Responsabilidades

• Write UX and product copy across web, app, and lifecycle touchpoints: headlines, CTAs, labels, helper text, errors, confirmations.
• Collaborate with product designers from early flows to final specs in Figma.
• Build and maintain copy standards: voice, tone, style guide, glossary, reusable patterns.
• Keep copy consistent across product areas and resolve terminology conflicts.
• Partner with Product, Design, Engineering, Research, Marketing, Legal, and Member Support.
• Align copy with business goals: acquisition, conversion, add-to-cart, retention.
• Run copy tests (A/B), user research, and measure performance for iteration.
• Apply accessibility and plain-language standards in every flow.
• Coach teammates on writing and using copy standards.
• Manage priorities and feedback across multiple projects with senior stakeholders.

Conhecimentos

UX copywriting

Copy standards

Figma proficiency

Brand voice clarity

Copy testing

Accessibility knowledge

Cross-functional collaboration

Multi-product experience

Portfolio of UX copy

Data-informed writing

Ferramentas

Figma

Descrição da oferta de emprego

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

We’re hiring a Senior UX Copywriter to own product and UX copy across the entire member experience. You’ll sit side by side with product designers and move across product areas (e.g., onboarding, shopping, checkout, membership, account) rather than owning a single lane. You’ll write the words members see at every step. You’ll also set the copy standards that keep the experience consistent, clear, and unmistakably Thrive Market! This reports into the Senior Manager of Product Design.

RESPONSIBILITIES

• Write UX and product copy across web, app, and lifecycle touchpoints: headlines, CTAs, labels, helper text, error and empty states, confirmations, and in-flow education
• Work in the design process alongside product designers, from early flows to final specs, in Figma
• Build and maintain our copy standards: voice and tone guidelines, style guide, glossary, and reusable copy patterns
• Keep copy consistent across product areas, and flag gaps and conflicts in terminology
• Partner with Product, Design, Engineering, Research, Marketing, Legal, and Member Support to ship accurate, clear copy
• Write to support business goals such as acquisition, conversion, add-to-cart, basket size, and retention, without losing member trust
• Run and learn from copy tests (A/B and experiments), user research, and performance data, then iterate
• Apply accessibility and plain-language standards in every flow
• Coach designers, PMs, and other teammates on writing effective first-draft copy and using the standards
• Work across multiple projects at once, managing priorities and feedback with senior stakeholders

QUALIFICATIONS

• 5+ years of UX, product, or digital copywriting experience, ideally in D2C, ecommerce, or subscription
• A portfolio showing UX and microcopy work, with the reasoning behind your choices
• Experience building or maintaining copy standards, style guides, or pattern libraries
• Comfort working in Figma and alongside designers day to day
• Skill at writing persuasive, clear, and concise copy that reflects a brand voice
• A data-informed approach, including experience with copy testing or experimentation
• Working knowledge of accessibility and inclusive-language practices
• Strong collaboration and communication skills, and the ability to give and take feedback
• Experience across multiple product surfaces or journeys

Nice to have

• Experience in food, health, wellness, or mission-driven brands
• Familiarity with SEO basics and lifecycle messaging (email, push)
• Experience with user research methods
• Interest in healthy and sustainable living

BELONG TO A BETTER COMPANY

• Comprehensive health benefits (medical, dental, vision, life and disability)
• Competitive salary (DOE) + equity
• 401k plan
• 9 Observed Holidays
• Flexible Paid Time Off
• Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
• Ability to work in our beautiful office in Playa Vista
• Free Thrive Market membership with exclusive employee discount
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture.

Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment.

If you need assistance or accommodation due to a disability, please email us at [e-mail] and we’ll be happy to assist you.

JOB INFORMATION

• Compensation may vary depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
• Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
• This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.