Senior Utility Software Implementation Lead – Remote

VertexOne; United States; On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

401K match

Flexible PTO

Employee recognition platform with $

100% Remote work environment

Home office stipend

Leadership/Coaching programs

Bizlibrary for professional dev

Employee Assistance Program (EAP)

Health and wellbeing programs

Paid parental leave

Referral program

Employee Discount Program

Job summary

VertexOne, a leading provider of cloud-based SaaS solutions for utilities, seeks an Implementation Specialist II with a strong utility implementation background. This role focuses on managing software implementations, coordinating system integration, and ensuring client requirements are met on time and within budget.

Ideal candidates bring 5+ years in implementation or project management, excellent communication, and leadership skills.

Qualifications

• 5+ years in implementation or project management, preferably in a utility SaaS company.
• Degree in Computer Science, Information Technology, Business, or related field.
• Excellent verbal and written communication with clients and teams.
• Strong leadership and ability to manage multiple projects.

Responsibilities

• Oversee the implementation process to ensure on-time, on-budget delivery.
• Serve as the primary client contact, understanding needs and providing solutions.
• Coordinate integration of new systems with existing infrastructure.
• Conduct thorough testing and troubleshooting of systems.
• Create and maintain detailed documentation of implementation processes and interactions.
• Provide training and ongoing support to clients and internal teams.
• Identify opportunities for process improvement and implement best practices.

Skills

Implementation experience

Project management

Communication skills

Leadership

Problem-solving

Education

Bachelor's degree in Computer Science, Information Technology, Business, or related field

Job description

VertexOne, a leading provider of cloud-based SaaS solutions for utilities, seeks an Implementation Specialist II with a strong utility implementation background. This role focuses on managing software implementations, coordinating system integration, and ensuring client requirements are met on time and within budget.

Ideal candidates bring 5+ years in implementation or project management, excellent communication, and leadership skills.