Senior Utilities & Guest Services Coordinator

The Hershey Company; Hershey (PA); On-site; USD 23,000 - 33,000; Full time

Job summary

The Hershey Company in Hershey, PA is hiring for a full-time Utilities Senior Area Coordinator. This hourly role ensures safe, efficient operation of the Utilities Department and delivers high-level customer service in a fast-paced guest environment.

You will train staff, schedule breaks, manage inventory, respond to guest questions, and coordinate with leadership to keep operations running smoothly. Requires a high school diploma or GED and at least 6 months of custodial experience; the role

Qualifications

• High school diploma or GED preferred but not required.
• 6 months of custodial experience required.
• Ability to maintain safety and cleanliness standards.
• Excellent customer service and communication skills.

Responsibilities

• Demonstrate Hershey behaviors through motivation, inspiration, education, and communication.
• Conduct staff training on proper processes and service standards.
• Coordinate ongoing training, productivity, and break schedules for areas.
• Make operational decisions to efficiently run a location.
• Assist with detailed cleaning and annual cleaning projects.
• Ensure policies are followed for safety and PPE.

Skills

Neat appearance

Push/pull 25-50 lbs

Stand 8 hours

Multi-tasking

Inventory math

Guest service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The Hershey Company in Hershey, PA is hiring for a full-time Utilities Senior Area Coordinator. This hourly role ensures safe, efficient operation of the Utilities Department and delivers high-level customer service in a fast-paced guest environment.

You will train staff, schedule breaks, manage inventory, respond to guest questions, and coordinate with leadership to keep operations running smoothly. Requires a high school diploma or GED and at least 6 months of custodial experience; the role