Senior Universal Banker: Loans & Digital Banking Expert

Ascension-Credit-Union; Gonzales (LA); On-site; USD 38,000 - 48,000; Full time

Job summary

Prismhr Hire is seeking a Universal Banker II to deliver advanced member service, process complex transactions, and support consumer lending and deposit operations. The role requires handling HELOCs, mortgages, IRAs, HSAs, and OCI support while maintaining compliance.

The successful candidate will provide digital banking assistance, fraud resolution, and proactive member relationship growth in a branch setting. Excellent communication and teamwork are essential.

Qualifications

• Requires a minimum of two years banking, credit union, or related financial institution experience with teller operations, member service, and consumer and mortgage lending.
• High school diploma or equivalent required; associate degree preferred.

Responsibilities

• Perform all duties of Universal Banker I and handle more complex member transactions.
• Originate, process, close, and fund consumer loans (personal, vehicle, credit card, HELOC, mortgage).
• Open, maintain, and service deposits, IRAs, HSAs, CDs, and related products.
• Provide advanced digital banking support and assist with fraud resolution.
• Identify opportunities to deepen member relationships through referrals.
• Maintain compliance with Credit Union policies and regulatory requirements.

Skills

Customer service

Cash handling

Lending knowledge

Digital banking

Fraud prevention

Problem solving

Communication

Education

High school diploma or equivalent

Associate degree in Business/Finance or related field

Job description

Prismhr Hire is seeking a Universal Banker II to deliver advanced member service, process complex transactions, and support consumer lending and deposit operations. The role requires handling HELOCs, mortgages, IRAs, HSAs, and OCI support while maintaining compliance.

The successful candidate will provide digital banking assistance, fraud resolution, and proactive member relationship growth in a branch setting. Excellent communication and teamwork are essential.