Senior Union Paymaster I

Triwill Group; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Triwill Group is seeking a Senior Union Paymaster I based in the United States. This senior payroll operations role focuses on processing complex union payrolls accurately, compliantly, and within defined service-level timelines.

You will apply advanced knowledge of collective bargaining agreements, union rules, side letters, and production working conditions to resolve challenging payroll scenarios, while mentoring peers and contributing to stronger processes and documentation.

Qualifications

• Expertise in union payroll processing under collective bargaining agreements.
• Ability to resolve complex payroll scenarios with accuracy and timeliness.
• Mentoring peers and contributing to process improvements.

Responsibilities

• Process complex union payrolls accurately and compliantly.
• Apply knowledge of collective bargaining agreements and union rules.
• Escalate and resolve challenging payroll issues in a timely manner.
• Mentor teammates and share knowledge to improve workflows.
• Collaborate with payroll, labor relations, customer success, product, and engineering.

Skills

Union payroll

Payroll operations

Compliance

Job description

Description:

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Union Paymaster I based in United States.

This is a senior payroll operations role focused on processing complex union payrolls accurately, compliantly, and within defined service-level timelines.
You’ll apply advanced knowledge of collective bargaining agreements, union rules, side letters, and production working conditions to resolve challenging payroll scenarios.
The role combines hands-on payroll expertise with judgment, escalation management, and customer-focused problem solving.
You’ll act as a trusted resource for complex cases while supporting peers through mentoring and knowledge sharing.
You’ll also contribute to stronger processes by identifying recurring issues, improving documentation, and helping refine operational workflows.
The environment is fast-paced and collaborative, with close interaction across payroll, labor relations, customer success, product, engineering, and other teams.
This is an opportunity to have a meaningful impact on payroll quality, operational efficiency, and the overall employee and customer experience.