Senior Unified Communications (UC) Engineer

Cypress Consulting; Springfield (VA); On-site; USD 159,000 - 227,000; Full time

Job summary

Cypress Consulting in Springfield, VA seeks a Senior Unified Communications Engineer to join the onsite UC operations team. You will be a hands-on senior engineer supporting day-to-day UC services and troubleshooting.

The role combines operational support for Cisco UC, CUCM, and collaboration platforms with mentoring of teammates and strategic input on UC architecture and design decisions. This is a full-time, onsite position requiring TS/SCI clearance with CI polygraph; onsite at least 4 days

Qualifications

• Strong hands-on background in Cisco unified communications, including CUCM and the Cisco collaboration stack.
• Ability to diagnose operational UC issues and guide effective technical solutions.
• Experience mentoring technical teams and advising on UC architecture and design.
• Active TS/SCI clearance with a CI polygraph is required.
• When applying, state your current clearance level and any polygraph you currently hold.

Responsibilities

• Troubleshoot and resolve UC issues with the operations team.
• Provide hands-on operational support for Cisco UC and collaboration platforms, including CUCM.
• Mentor and upskill team members on UC problems.
• Advise on UC architecture and design decisions as senior technical advisor.

Skills

CUCM

Cisco UC

UC architecture

Team mentoring

Clearance TS/SCI

CI polygraph

Tools

Cisco Collaboration Stack

Job description

Senior Unified Communications (UC) Engineer

Onsite, Springfield, VA Onsite at least 4 days per week Full-time · $140/hour Project: 12 months Clearance: TS/SCI

Role overview

Join a unified communications operations team as a senior, hands-on engineer supporting day-to-day UC services.

This role combines operational troubleshooting, team mentoring, and senior technical guidance on UC architecture and design decisions.

Responsibilities

• Work alongside the UC operations team to troubleshoot and resolve unified communications issues.
• Provide hands-on operational support for Cisco UC and collaboration platforms, including Cisco Unified Communications Manager (CUCM).
• Mentor and upskill team members as they investigate and resolve UC issues.
• Serve as the senior technical advisor on UC architecture and design decisions.

Required qualifications

• Strong hands-on background in Cisco unified communications, including CUCM and the Cisco collaboration stack.
• Ability to diagnose operational UC issues and guide effective technical solutions.
• Experience mentoring technical teams and advising on UC architecture and design.
• Active TS/SCI clearance with a CI polygraph is required.
• When applying, state your current clearance level and any polygraph you currently hold.