Senior UI/UX Consultant

Cognizant; California (MO); Remote; USD 140,000 - 160,000; Full time

Job summary

An established industry player is seeking a Senior UI/UX Consultant to enhance user experiences with ServiceNow products. This role requires a creative thinker with a passion for problem-solving and a strong background in UI design. You will gather user requirements, create engaging designs, and collaborate with development teams to bring innovative solutions to life. If you thrive in a dynamic environment and have a knack for user-centered design, this is the perfect opportunity to make a significant impact while working remotely. Join a team that values creativity and innovation in delivering exceptional user experiences.

Benefits

Health insurance

Paid holidays

401(k)

Disability insurance

Parental leave

Employee stock purchase plan

Qualifications

• 5-7+ years of UI design experience with a focus on user-centered design.
• Strong expertise in user research methodologies and information architecture.
• Proven ability to communicate effectively and write business documents.

Responsibilities

• Gather and evaluate user requirements to enhance user experiences.
• Create storyboards, process flows, and design UI elements.
• Collaborate with development teams to execute project roadmaps.

Skills

UI design expertise

User research expertise

Information Architecture

Excellent Communication Skills

Business Writing Skills

Education

UI/UX certifications

Tools

Adobe XD

Figma

FigJam

Miro

Adobe Illustrator

Photoshop

InDesign

PowerPoint

Keynote

Job description

Job Title: Senior UI/UX Consultant

Location: Remote

Note: This role does not offer visa transfer or sponsorship now or in the future.

Job Summary

A ServiceNow UI/UX designer identifies opportunities to enhance user experiences by gathering requirements, designing graphics, and building navigation components. The role involves designing branding strategies to help clients reach more customers and ensuring that the end-to-end journey with ServiceNow products meets desired outcomes. We seek someone with an investigative spirit who loves problem-solving.

Required Tools

Adobe XD, Figma, FigJam, Miro, Adobe Illustrator, Photoshop, InDesign, PowerPoint, Keynote

Top 5 Skills and Experience

1. UI design expertise with various tools - 5-7+ years
2. User research expertise with multiple methodologies - 5-7+ years
3. Information Architecture - 5-7+ years
4. Excellent Communication Skills - 5-7+ years
5. Business Writing Skills - 5-7+ years

Responsibilities

• Gathering and evaluating user requirements
• Creating storyboards, process flows, and sitemaps
• Designing UI elements like menus, tabs, and widgets
• Collaborating with development teams to execute project roadmaps
• Facilitating workshops to gather user insights and define success criteria
• Building wireframes, prototypes, and user flows
• Aligning with design leadership on roadmaps and goals
• Conducting user research to understand needs and pain points
• Developing solutions to meet user needs within the ServiceNow framework
• Rapidly developing wireframes and prototypes
• Staying current with industry best practices
• Communicating UX strategies and principles
• Exploring design solutions and developing high-fidelity mocks
• Justifying design decisions and advocating for users
• Collaborating with development teams to deliver detailed designs
• Building relationships with internal teams and clients
• Mentoring junior designers

Certifications Required

UI/UX certifications in Adobe XD, Figma, FigJam, Miro, Adobe Illustrator, Photoshop, InDesign, PowerPoint, Keynote

Additional Information

Applications accepted until May 9, 2025. Salary ranges from $140K to $160K, depending on experience. Benefits include health insurance, paid holidays, 401(k), disability insurance, parental leave, and employee stock purchase plan. The salary and benefits are subject to change.