Senior TSM&O Project Manager - Transportation Market

Gresham Smith in; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible schedules

Healthcare (Medical, Dental, Vision)

401(k) with company match

Disability and Life Insurance

Parental leave

Transit program

Telemedicine

Job summary

Gresham Smith seeks a Senior TSM&O Project Manager for the Transportation Market in Charlotte. The role oversees client transportation management programs, leads TIM initiatives, and ensures contract compliance while coordinating with engineers, analysts, and first responders.

Ideal candidates bring deep project management experience, advanced technical writing, and the ability to build relationships with stakeholders.

Qualifications

• Bachelor's degree in a related field required; 15+ years of relevant experience or 20+ years in law enforcement, incident management, fire services, and/or emergency response.
• Experience in contract and staff management is required.
• Proven project management expertise.
• Advanced technical writing skills capable of producing comprehensive technical reports.
• Proficiency in Microsoft Office applications, Word and Excel.
• Strong attention to detail and organizational skills.
• Ability to manage time and develop effective interpersonal relationships.
• Flexibility to support client activities outside regular business hours.

Responsibilities

• Oversee and assist in managing client transportation management programs.
• Organize and lead statewide TIM initiatives including first responder training and coordinating between clients and stakeholders.
• Support maintenance of TIM strategic and training plans.
• Direct project teams and ensure client compliance with contracts, MOUs, metrics, and commitments.
• Monitor reports and schedules; communicate actions to teams and clients.
• Analyze data and performance metrics; prepare reports and recommend improvements.
• Oversee TIM analysts, engineers, and other resources to maintain continuous operations.
• Coordinate software installation and configuration efforts.
• Collaborate with state and local traffic operations personnel and first responder teams.
• Develop traffic engineering studies and report program-level metrics.
• Manage client infrastructure assets and provide support as needed.

Skills

Project management

Staff management

Technical writing

Attention to detail

Time management

Interpersonal skills

Flexibility

Education

Bachelor's degree in a related field

15+ years of relevant experience or 20+ years in related fields

Tools

Microsoft Word

Microsoft Excel

Job description

Senior TSM&O Project Manager - Transportation Market (Finance)

About Us

At Gresham Smith, we call it Genuine Ingenuity. Our culture is the cornerstone of who we are, and our people are at the heart of everything we do. United by our Core Purpose-to plan, design, and consult to create healthy and thriving communities-we deliver innovative solutions for life's essential infrastructure and institutions.

What sets us apart is our dedication to care for our people, our clients, and the places we call home. We are more than a team of professionals-we're a community built on commitment, integrity, respect, and teamwork.

Why Gresham Smith?

When you join Gresham Smith, you're joining a place where you can connect and thrive. Our employees consistently recognize us as a Best Place to Work because we go above and beyond to ensure that you feel valued, supported, and empowered.

About You

We're looking for someone who has:

• Bachelor's degree in a related field with 15 years of relevant experience or 20 years of experience in law enforcement, incident management, fire services, and/or emergency response
• Experience in contract and staff management
• Proven project management expertise
• Advanced technical writing skills capable of producing comprehensive technical reports
• Proficiency in Microsoft Office applications, particularly Word and Excel
• Strong attention to detail
• Excellent organizational and time management skills
• Ability to build and maintain effective interpersonal relationships
• Flexibility to support client project activities outside regular business hours as needed

Most importantly, you bring genuine curiosity, creativity, and a collaborative spirit-someone who wants to do great work with great people.

About the Role

As a Senior TSM&O Project Manager, you will:

• Oversee and assist in managing client transportation management programs
• Organize and lead statewide strategic Traffic Incident Management (TIM) initiatives including first responder training and coordinating activities between clients and stakeholders at statewide and regional levels
• Support maintenance of TIM strategic and training plans
• Direct project teams and ensure client compliance with contracts, memoranda of understanding, performance metrics, and commitments
• Monitor reports and schedules, ensuring timely communication of actions to teams and clients
• Collect and analyze data and performance metrics, prepare reports, and recommend program enhancements to improve safety outcomes and statewide performance
• Oversee coordination and project work of TIM analysts, engineers, and other resources maintaining continuous operations, especially when resources are limited
• Review current and future projects related to TIM programs
• Coordinate software installation and configuration efforts
• Collaborate with state and local traffic operations personnel
• Coordinate with event management and first responder teams
• Oversee development of traffic engineering studies
• Report operational performance measures and program-level metrics
• Manage client infrastructure assets and provide support activities as needed

Your work will directly contribute to shaping environments where people live, work, and thrive, all while growing your career within a supportive, people-first culture.

Join Us

If you're excited to bring your talents to a collaborative, people-first environment where you can make an impact while growing your career, we'd love to hear from you.

Here’s what you can expect:

Professional Growth: In-house Learning, Tuition Reimbursement, Licensure Support, Professional Organization Engagement.

Culture that Cares: 93% of employees say they feel cared for, and 96% are confident in our future success.

Competitive Benefits:

• Flexible Schedules & Generous PTO
• Healthcare (Medical, Dental, Vision, Wellness Programs)
• 401(k) with Company Match
• Short- & Long-term Disability, Paid Life & AD&D
• Supplemental, Critical Care, Pet, Legal & ID Theft Insurance
• Family Planning and Parental Leave
• Mass/Public Transit Program
• Telemedicine and Employee Assistance Program

Gresham Smith is an equal opportunity employer and does not discriminate. Everyone is invited to apply!

GRESHAM SMITH does not accept unsolicited resumes from recruiters, headhunters, search firms, or agencies. No referral or recruiter fees will be paid without a fully executed GRESHAM PLACEMENT SERVICES AGREEMENT (PSA) in advance. Submissions made without a PSA may be recruited and hired by GRESHAM SMITH with no financial obligation to the submitting party. Any such unsolicited resumes or candidate information sent to hiring managers or any employee becomes the property of GRESHAM SMITH.