Senior TS/SCI IT Installation Technician

Galapagos Federal Systems; Washington (District of Columbia); On-site; USD 72,000 - 77,000; Full time

Benefits offered by this job

Medical benefits

Dental/Vision

FSA

401(k)

PTO

Parental leave

Tuition reimbursement

Federal holidays

Job summary

Galapagos Federal Systems LLC is seeking an Installation Technician to install, maintain, test, and troubleshoot IT equipment and systems in DIA facilities. You will oversee installations, supervise others, and ensure compliance with SOPs and information assurance requirements.

The role requires TS/SCI clearance with 5+ years in enterprise IT, DoD/IC experience, and the ability to operate in classified environments while maintaining documentation and asset lifecycle processes.

Qualifications

• Active TS/SCI security clearance is required.
• 5+ years deploying and maintaining enterprise IT networks and systems, preferably DoD/IC.
• Hands-on IT equipment installations, testing, integration, and troubleshooting.
• Knowledge of enterprise IT services, infrastructure operations and support environments.
• Experience with ITSM, CRM, change management, and risk management processes.
• Familiarity with ICD 503, DCID 6/3, and DIA-CAP, and related NIST publications.

Responsibilities

• Install, configure, and maintain IT equipment and systems in DIA facilities.
• Supervise installations and coordinate activities by other technicians.
• Test, validate, and troubleshoot systems to ensure operational readiness.
• Investigate failures, determine root causes, and coordinate corrective actions.
• Maintain IT infrastructure, equipment, systems, and controls; ensure SOPs are followed.
• Support asset life cycle management, including deployment, maintenance, and decommissioning.
• Assist with change management, risk management, and IT service management activities.
• Maintain accurate installation, configuration, and repair documentation.
• Support operations in classified IT environments with proper security handling.

Skills

TS/SCI clearance

5+ years experience

ITSM

Change management

Risk management

Security awareness

Operational IT support

Documentation

Education

Associate/Bachelor degree

CompTIA Security+ CE

ITIL Foundation

Vendor hardware certs

Tools

ITSM tools

NIST standards

Job description

Galapagos Federal Systems LLC is seeking an Installation Technician to install, maintain, test, and troubleshoot IT equipment and systems in DIA facilities. You will oversee installations, supervise others, and ensure compliance with SOPs and information assurance requirements.

The role requires TS/SCI clearance with 5+ years in enterprise IT, DoD/IC experience, and the ability to operate in classified environments while maintaining documentation and asset lifecycle processes.