Senior Trust Client Relationship Manager

FineMark National Bank & Trust; Naples (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary supplemental benefits

Job summary

FineMark National Bank & Trust, a division of Commerce Bank, seeks a Trust Client Relationship Manager in Naples, FL. The role emphasizes managing trust relationships and collaborating with the Portfolio Manager to exceed client expectations.

The candidate will contribute to client onboarding, annual reviews, and coordination with trust and private banking teams to deliver exceptional service and growth opportunities.

Qualifications

• Bachelor’s degree or equivalent
• 5+ years’ experience providing transactional banking services to clients, or administrative/operational support to trust administration
• Trust/asset management/private banking institution experience preferred
• Experience with Trust Desk platform preferred

Responsibilities

• Serve as the main contact for trust clients and coordinate with internal teams to resolve admin and account activities
• Monitor and review account retention
• Participate in client meetings to review beneficiary designations, RMDs, proper titling, and other maintenance
• Ensure accounts are administered per governing instrument, state laws, and policies
• Document client communications in the contact management system and coordinate proactive communication
• Support the financial planning process and onboarding of new clients
• Review annual tax forms before mailing to clients
• Train new associates and ensure timely Trust Account Reviews
• Perform other duties as assigned

Skills

Client relationship management

Attention to detail

Multitasking

Communication skills

Education

Bachelor’s degree

Tools

Microsoft Word

Excel

Teams

Outlook

Job description

FineMark National Bank & Trust, a division of Commerce Bank, seeks a Trust Client Relationship Manager in Naples, FL. The role emphasizes managing trust relationships and collaborating with the Portfolio Manager to exceed client expectations.

The candidate will contribute to client onboarding, annual reviews, and coordination with trust and private banking teams to deliver exceptional service and growth opportunities.