Senior Trucking Claims Specialist (Hybrid)

West Bend Mutual Insurance Company; West Bend (WI); Hybrid; USD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Performance bonus up to 18%

Medical & Prescription Insurance

401(k) Plan with Company Match

Paid Time Off - 17 days first year

Dental Insurance

Zusammenfassung

West Bend Mutual Insurance Company in Wisconsin is seeking a Sr. Claims Representative to investigate and manage complex commercial trucking and transportation claims from initial loss through resolution.

You will evaluate liability, damages, coverage, and regulatory issues, collaborate with insureds, drivers, attorneys, and vendors to determine claim exposure and settlements, and handle high-severity and litigated cases while delivering strong customer service.

Qualifikationen

• Experience handling complex commercial trucking and bodily injury claims.
• Strong investigation, coverage analysis, and liability assessment skills.
• Proven negotiation and problem-solving abilities.
• Excellent communication and relationship-building with insureds, drivers, and attorneys.
• Familiarity with regulatory compliance issues for commercial motor vehicles.

Aufgaben

• Investigate and manage complex commercial trucking and transportation claims from initial loss through resolution.
• Evaluate liability, damages, coverage, and regulatory compliance issues involving commercial motor vehicles.
• Collaborate with insureds, drivers, attorneys, law enforcement, expert vendors, and repair facilities to determine claim exposure and negotiate settlements.
• Analyze accident reports, electronic logging data, driver records, and other evidence to support claim decisions.
• Handle high-severity and litigated trucking claims while maintaining strong customer service and cost containment practices.

Kenntnisse

Investigation

Negotiation

Communication

Relationship building

Litigation experience

Ausbildung

MCIEF/AIC/AINS/CPCU coursework

Jobbeschreibung

West Bend Mutual Insurance Company in Wisconsin is seeking a Sr. Claims Representative to investigate and manage complex commercial trucking and transportation claims from initial loss through resolution.

You will evaluate liability, damages, coverage, and regulatory issues, collaborate with insureds, drivers, attorneys, and vendors to determine claim exposure and settlements, and handle high-severity and litigated cases while delivering strong customer service.