Hybrid Claims Specialist - Auto, GL & PD

West Bend Mutual Insurance Company; West Bend (WI); Hybrid; USD 55,000 - 77,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Paid Time Off

Job summary

West Bend Mutual Insurance Company is seeking a Claims Representative - Casualty in a hybrid role based near West Bend, WI. The position involves reviewing and investigating P&C claims, analyzing coverage, gathering evidence, and interviewing claimants and witnesses to determine fair settlements.

Ideal candidates bring a bachelor's degree or equivalent, along with general insurance or claims credentials. The role emphasizes collaboration, learning, and delivering exceptional service to

Qualifications

• Bachelor's degree or equivalent experience.
• Associate in General Insurance and/or Associate in Claims designation.
• Strong communication and organizational skills.

Responsibilities

• Investigate, evaluate, and resolve claims while delivering outstanding customer service.
• Negotiate settlements with insureds, claimants, and attorneys.
• Manage active files, ensure accurate reserving, and maintain compliance with audit guidelines.
• Learn and grow through hands-on training, mentorship, and project opportunities.

Skills

Communication skills

Problem-solving

Adaptability

Time management

Customer service

Claims handling experience

Education

Bachelor's degree or equivalent experience

Associate in General Insurance

Associate in Claims designation

Job description

West Bend Mutual Insurance Company is seeking a Claims Representative - Casualty in a hybrid role based near West Bend, WI. The position involves reviewing and investigating P&C claims, analyzing coverage, gathering evidence, and interviewing claimants and witnesses to determine fair settlements.

Ideal candidates bring a bachelor's degree or equivalent, along with general insurance or claims credentials. The role emphasizes collaboration, learning, and delivering exceptional service to