Senior Travel Post-Booking Analytics Lead

Flight Centre Travel Group; New York (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health benefits

Travel discounts

401k with match

Tuition reimbursement

Paid time off

Global career opportunities

Job summary

Flight Centre Travel Group is seeking a Senior Business Analyst to shape and scale our Post Booking Optimization program globally. You’ll work with the Program Leader and Product Managers to gather insights from customers, markets and vendors, turning complex data into actionable recommendations that drive major savings for large corporate travel programs.

Bring 5+ years of business analysis experience, strong stakeholder discovery skills, and a proven ability to map vendors and partnerships.

Qualifications

• 5+ years in business analysis in complex, ambiguous settings.
• Experience translating findings into business recommendations.
• Proven ability to assess vendors and partners for fit and integration.
• Experience in corporate travel, travel tech, or related industry.
• Strong analytical skills with large transactional datasets.
• Ability to write detailed requirements for technical teams.

Responsibilities

• Investigate and document post-booking optimization capabilities across markets.
• Research needs across large-market and SME travel programs.
• Evaluate vendor landscape and identify gaps and integration requirements.
• Analyze the end-to-end post-booking optimization value chain.
• Assess build, buy, rent, and partner opportunities.
• Build and maintain financial KPIs for hotel and air optimization.
• Identify commercial opportunities through data analysis.
• Document processes including local market variations and workflows.
• Determine dependencies to support delivery.
• Monitor travel and tech trends for innovative solutions.
• Contribute to safe, inclusive, and accessible workplace.

Skills

Business analysis

Stakeholder discovery

Vendor discovery

Data-driven decision making

Communication of insights

Cross-market collaboration

Education

Degree in Technology or Business

Job description

Flight Centre Travel Group is seeking a Senior Business Analyst to shape and scale our Post Booking Optimization program globally. You’ll work with the Program Leader and Product Managers to gather insights from customers, markets and vendors, turning complex data into actionable recommendations that drive major savings for large corporate travel programs.

Bring 5+ years of business analysis experience, strong stakeholder discovery skills, and a proven ability to map vendors and partnerships.