Senior Business Analyst, Post-Booking Optimization | Travel
Flight Centre Travel Group
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Job summary
Flight Centre Travel Group USA is seeking a Senior Business Analyst to lead Post Booking Optimization initiatives across global markets from Boston, MA. You will collaborate with Program Leaders and Product Managers to translate customer and market insights into actionable recommendations that shape investments and partnerships.
The role demands 5+ years in business analysis, strong data capabilities, and experience with travel industry dynamics.
Qualifications
- 5+ years experience in business analysis in complex environments.
- Experience translating findings into business recommendations.
- Experience assessing vendors and partners based on capability and integration.
- Knowledge of hotel and air content, rates, fares, and conditions.
- Experience writing detailed requirements for technical teams.
Responsibilities
- Investigate and document post booking optimization across markets.
- Research customer needs to inform product development.
- Evaluate vendor landscape and integration requirements.
- Analyze end-to-end post booking optimization value chain.
- Assess build/buy/rent/partner options for program decisions.
- Maintain financial KPIs and performance metrics.
- Identify commercial opportunities through data analysis.
- Document processes and dependencies for delivery.
- Monitor travel and technology trends for innovative solutions.
- Contribute to a safe, inclusive work environment.
Skills
Education
Job description
Flight Centre Travel Group USA is seeking a Senior Business Analyst to lead Post Booking Optimization initiatives across global markets from Boston, MA. You will collaborate with Program Leaders and Product Managers to translate customer and market insights into actionable recommendations that shape investments and partnerships.
The role demands 5+ years in business analysis, strong data capabilities, and experience with travel industry dynamics.
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