Senior Travel Operations & Sabre Solutions Specialist - Remote

Atlas Travel & Technology Group; Idaho; Remote; USD 38,000 - 50,000; Full time

Job summary

Atlas Travel & Technology Group is seeking a Travel Operations & Account Solutions Specialist for a fully remote US-based role. You will resolve Sabre ticketing escalations, diagnose client-specific configurations, and support UAT during major releases, working across Front Office Operations, Account Management, and technology.

You will leverage deep Sabre fluency, travel account acumen, and strong communication to maintain workflow integrity and deliver high-quality client service.

Qualifications

• 3–5+ years of corporate travel industry experience in Travel Operations, Senior Travel Agent roles, or Account/Ticketing Support.
• Advanced Sabre GDS proficiency with hands-on experience in exchanges, reissues, and PNR troubleshooting.
• Familiarity with corporate travel account structures, travel policy enforcement, and client service delivery.
• Familiarity with Concur, Emburse, Cytric, Zeno configurations and support platforms (monday.com, Linear).
• Basic familiarity with UAT or system validation is a plus.
• Root-cause troubleshooting mindset and ability to translate GDS mechanics into business context.

Responsibilities

• Serve as primary escalation point for complex Sabre ticketing issues and related disputes.
• Investigate and correct GDS record errors directly, not via ticket handoffs.
• Provide coaching to frontline agents on workflow, policy interpretations, and issue resolution.

Skills

Sabre GDS fluency

Account management

Troubleshooting

UAT knowledge

Technical writing

Tools

Sabre

Concur

Emburse

Cytric

Zeno

monday.com

Linear

Jira

Confluence

Job description

Atlas Travel & Technology Group is seeking a Travel Operations & Account Solutions Specialist for a fully remote US-based role. You will resolve Sabre ticketing escalations, diagnose client-specific configurations, and support UAT during major releases, working across Front Office Operations, Account Management, and technology.

You will leverage deep Sabre fluency, travel account acumen, and strong communication to maintain workflow integrity and deliver high-quality client service.