Senior Travel Consultant: Expert Trip Planning & Support

BCD Travel; Indiana; Sur place; USD 50 000 - 70 000; Plein temps

Résumé du poste

BCD Travel is seeking a Senior Travel Consultant to serve as the face of the company, delivering expert travel guidance to current and new clients. You will respond to requests, help clients travel smarter, and contribute to service excellence with a customer-centric approach.

Responsibilities include booking, policy consultation, compliance with regulations (DOT, TSA, passports, visas), providing industry information, and identifying opportunities to enhance processes and client relationships.

Qualifications

• Experience with travel reservations and policy consultation.
• Knowledge of industry regulations (DOT, TSA) preferred.
• Excellent English communication skills required.

Responsabilités

• Search and confirm travel reservations for the customer.
• Understand client travel policy and provide consultation.
• Fulfill requests regarding regulations (DOT, TSA, passports, visas).
• Provide industry information such as low fares, exchange costs, penalties.
• Review operational processes and client relationships for improvements.
• Maintain knowledge of the travel industries supported and communicate it to clients.

Connaissances

Travel industry knowledge

English communication (written &;

Outils

Sabre GDS

Description du poste

BCD Travel is seeking a Senior Travel Consultant to serve as the face of the company, delivering expert travel guidance to current and new clients. You will respond to requests, help clients travel smarter, and contribute to service excellence with a customer-centric approach.

Responsibilities include booking, policy consultation, compliance with regulations (DOT, TSA, passports, visas), providing industry information, and identifying opportunities to enhance processes and client relationships.