Senior Transportation & Recreation Programs Coordinator

City of Carlsbad

Carlsbad (CA)

On-site

USD 30,307 - 38,572

Part time

14 days+

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Job summary

The City of Carlsbad is seeking a Transportation Coordinator for the Senior Center to oversee high-volume transportation programs, schedule rides, and ensure safe and compliant operations. This senior-level role requires organization, attention to detail, and strong customer service when assisting older adults. Work is part-time, non-benefitted, with a Monday-Thursday 8:30 a.m.–1:00 p.m.

schedule. The role coordinates drivers and volunteers and supports the Nutrition and Transportation Services

Qualifications

High school diploma or equivalent and two years of responsible experience in administration, customer service, scheduling, transportation, or program coordination.
Valid California Class C Driver License.
Experience working with older adults or in a public agency is desirable.
Proficiency with Microsoft Word, Excel, and PowerPoint.

Responsibilities

Schedule, confirm, modify, and cancel participant transportation reservations.
Verify participant eligibility and explain program policies and procedures.
Prepare daily schedules, manifests, and route information.
Respond to participant inquiries by phone, email, text, and in person.
Process transportation fees and voluntary contributions in accordance with City procedures.
Prepare ridership statistics and routine program reports.
Maintain participant records, transportation logs, and program databases, ensuring confidentiality of participant information.
Monitor scheduling efficiency and resolve service issues.
Provide administrative support to the Nutrition and Transportation Services Division.
Perform related duties as assigned.