Senior Transportation Claims Adjuster - Property Damage

Acrisure; Phoenix (AZ); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Acrisure is seeking an experienced Transportation Claims Adjuster - Property Damage to manage automobile physical damage, property damage, and liability claims across commercial transportation. You will evaluate coverage, reserves, and settlements while coordinating with clients, insureds, and attorneys.

Ideal candidates bring 7+ years in commercial auto/transportation claims, TPA experience, and strong APD knowledge. This role supports on-site collaboration and cross-functional partnerships.

Qualifications

• 7+ years of commercial auto, trucking, or transportation claims handling experience required
• Strong experience handling complex commercial transportation property damage and liability claims required
• Strong knowledge of automobile physical damage (APD) claims processes required
• Strong understanding of commercial auto and trucking insurance principles, including coverage, liability, damage evaluation, reserving, negotiations, and settlements
• Experience working in a third-party administrator (TPA) environment required
• Experience managing claim inventories while maintaining quality, productivity, and regulatory standards
• Experience working effectively in a virtual or remote environment
• Multi-jurisdictional commercial transportation claims experience highly beneficial
• Cargo claims experience beneficial
• Experience communicating with attorneys or law firms regarding represented property damage claims beneficial
• Strong analytical, negotiation, problem-solving, and decision-making skills
• Strong organizational skills with the ability to manage multiple claims, priorities, and deadlines
• Excellent written and verbal communication skills with the ability to build effective relationships with clients, insureds, claimants, vendors, and internal stakeholders
• Proficiency with claims management systems and Microsoft Office applications

Responsibilities

• Investigate and manage automobile physical damage (APD), property damage, and related liability claims involving commercial transportation exposures
• Evaluate coverage, liability, damages, reserves, negotiation strategy, and settlement opportunities
• Handle physical damage and property damage claims involving specialized motor coach and trucking programs
• Review complex or escalated claim matters and develop appropriate and timely resolution strategies
• Maintain accurate claim diaries, documentation, reserves, and file activity throughout the life of each claim
• Ensure claims are handled in accordance with applicable state and federal requirements across multiple jurisdictions
• Partner with internal teams, vendors, clients, and other stakeholders to resolve complex or escalated claim matters
• Communicate with clients, insureds, claimants, vendors, and internal business partners to support successful claim outcomes
• Communicate effectively with attorneys and law firms regarding represented property damage claims
• Negotiate settlements and support efficient, accurate, and customer-focused claim resolution
• Perform additional duties and projects as assigned

Skills

Commercial auto knowledge

APD claims

Negotiation

Communication

Organization

Remote work capability

Multi-jurisdictional experience

Analytical skills

Education

Active adjuster license

High school diploma

College degree beneficial

Tools

Claims management systems

Microsoft Office

Job description

Acrisure is seeking an experienced Transportation Claims Adjuster - Property Damage to manage automobile physical damage, property damage, and liability claims across commercial transportation. You will evaluate coverage, reserves, and settlements while coordinating with clients, insureds, and attorneys.

Ideal candidates bring 7+ years in commercial auto/transportation claims, TPA experience, and strong APD knowledge. This role supports on-site collaboration and cross-functional partnerships.