Senior Transit Operations Leader

Pace; Chicago (IL); On-site; USD 74,000 - 169,000; Full time

Job summary

Pace is seeking a Superintendent of Transportation in Chicago to oversee all Transportation operations, Dial-A-Ride and Call-N-Ride services, and ensure safe, reliable, and courteous service to the public.

The role requires at least five years in transit operations management, knowledge of Pace Safety/Training, and a Class B CDL with air brake and passenger endorsements along with a DOT card. Strong staff leadership and CRM skills are essential.

Qualifications

• Must have a high school diploma or equivalency.
• Minimum of five years of experience in transit operations management involving labor relations, employee discipline, complaints, and investigations.
• Must possess valid Class B CDL with air brake and passenger endorsements and a DOT card.

Responsibilities

• Oversee all Transportation operations, Dial-A-Ride and Call-N-Ride services and enforce Pace rules, policies, procedures, and programs.
• SuperviseDispatcher/Supervisors; oversee Bus Operators; administer discipline; refer to Safety as needed.
• Review operator, terminal clerk, and dispatcher/supervisor performance; manage attendance and watch lists; process discipline and terminations as needed.
• Interview and hire Bus Operators and Dispatcher/Supervisors.
• Conduct investigations with the Division Manager and handle transportation-related grievances.
• Coordinate Run Picks with Planning; assemble Run Picks and meet timelines per the CBA; manage complaints and coaching.
• Utilize Video and Drive Cam Systems as needed.
• Coordinate maintenance needs with Maintenance Superintendent.
• Analyze overtime and run pick hours; work at multiple locations; perform additional duties; safety-sensitive; drug/alcohol testing.

Skills

Interpersonal skills

Written and verbal communication

Confidential information handling

People management

Education

High school diploma or GED

CDL Class B with air brake and passenger endorsements

DOT medical card

Tools

Outlook

Excel

PowerPoint

Job description

Pace is seeking a Superintendent of Transportation in Chicago to oversee all Transportation operations, Dial-A-Ride and Call-N-Ride services, and ensure safe, reliable, and courteous service to the public.

The role requires at least five years in transit operations management, knowledge of Pace Safety/Training, and a Class B CDL with air brake and passenger endorsements along with a DOT card. Strong staff leadership and CRM skills are essential.