Superintendent of Transportation I

Pace; Chicago (IL); Presencial; USD 74 000 - 169 000; Tempo integral

Resumo da oferta

Pace is seeking a Superintendent of Transportation in Chicago to oversee all Transportation operations, Dial-A-Ride and Call-N-Ride services, and ensure safe, reliable, and courteous service to the public.

The role requires at least five years in transit operations management, knowledge of Pace Safety/Training, and a Class B CDL with air brake and passenger endorsements along with a DOT card. Strong staff leadership and CRM skills are essential.

Qualificações

• Must have a high school diploma or equivalency.
• Minimum of five years of experience in transit operations management involving labor relations, employee discipline, complaints, and investigations.
• Must possess valid Class B CDL with air brake and passenger endorsements and a DOT card.

Responsabilidades

• Oversee all Transportation operations, Dial-A-Ride and Call-N-Ride services and enforce Pace rules, policies, procedures, and programs.
• SuperviseDispatcher/Supervisors; oversee Bus Operators; administer discipline; refer to Safety as needed.
• Review operator, terminal clerk, and dispatcher/supervisor performance; manage attendance and watch lists; process discipline and terminations as needed.
• Interview and hire Bus Operators and Dispatcher/Supervisors.
• Conduct investigations with the Division Manager and handle transportation-related grievances.
• Coordinate Run Picks with Planning; assemble Run Picks and meet timelines per the CBA; manage complaints and coaching.
• Utilize Video and Drive Cam Systems as needed.
• Coordinate maintenance needs with Maintenance Superintendent.
• Analyze overtime and run pick hours; work at multiple locations; perform additional duties; safety-sensitive; drug/alcohol testing.

Conhecimentos

Interpersonal skills

Written and verbal communication

Confidential information handling

People management

Formação académica

High school diploma or GED

CDL Class B with air brake and passenger endorsements

DOT medical card

Ferramentas

Outlook

Excel

PowerPoint

Descrição da oferta de emprego

Under the direction of the Division Manager or designee, the Superintendent of Transportation is responsible for directly supervising all Transportation Section employees and providing safe, reliable, courteous, and efficient service to the public in our service area.

Job Responsibilities

• Overseeing all Transportation operations, Dial-A-Ride and Call-N-Ride services and functions, and implementing, monitoring, and enforcing Pace rules, policies, procedures, and programs
• Supervising and assigning work to Dispatcher/Supervisors. Overseeing all Bus Operators, administering discipline, and making referrals to Safety as needed
• Handling reviews for operators, terminal clerks and dispatchers/supervisors. Overseeing all transportation attendance, issuing discipline and terminations as needed; updating and issuing miscount and absenteeism watch lists.
• Interviewing and hiring Bus Operators and Dispatcher/Supervisors.
• Conducting investigations with the assistance of the Division Manager as required. Working through all transportation-related grievances.
• Coordinating Run Pick changes and information with Planning, assembling the Run Picks, and conducting them within the timelines required by the CBA. Handling complaints, operator reviews, coaching, and discipline as needed, and closing out complaints in the system.
• Utilizing Video and Drive Cam Systems as needed.
• Working with the Maintenance Superintendent to coordinate maintenance needs related to Transportation.
• Analyzing unscheduled overtime results and run pick hours. Working at multiple assigned locations and performing additional duties as assigned or required.
• These duties may be required at any time of the day or night, any day of the week. This is a safety-sensitive position and is subject to random drug and alcohol testing.

Qualifications

Education

Must have a high school diploma or equivalency.

Experience

Qualified candidates must have a minimum of five years of experience in transit operations management involving labor relations, employee discipline, complaints, and incident investigations. Candidates must also be familiar with Pace Safety/Training and Maintenance procedures and have a good work record.

Certifications

Must possess or obtain, within 90 days of hire, a valid Class B Commercial Driver's License with air brake and passenger endorsements and a DOT card.

Proficiencies

• Must demonstrate intermediate proficiency with Microsoft Office applications including Outlook, Excel, and PowerPoint.
• Must possess and demonstrate excellent interpersonal skills and good written and verbal communication skills.
• Must be able to handle confidential and/or sensitive information in a professional manner.

Physical Requirements

This role requires sitting for extended periods, typing on a computer, and attending meetings. Must be able to lift objects weighing up to 25 pounds.

Working Conditions

This position is based on an office setting, with standard office equipment, including a computer, phone, and desk space. Seldom worked is performance in an outdoor environment with exposure to inclement weather, toxic fumes, moving mechanical parts and loud noises. This position is not eligible for hybrid schedule or telecommuting.

Salary

Salary:

• M1 Full Salary Range: $73,543-$168,797
• Salary Midpoint: $121,170
• Anticipated Starting Salary Range: $73,543-$97,356
• Pace provides full pay ranges so candidates can consider their long-term growth potential.