Senior Transit Data Analyst

PEMCCO; Baltimore (MD); On-site; USD 61,992 - 79,900; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Paid Holidays

Employee Assistance Program

Job summary

PEMCCO seeks a Senior Transit Data Analyst to lead BI, performance management, and advanced analytics, transforming complex transit data into actionable insights that improve service, safety, and customer experience. You will partner with executive leadership and cross-functional teams to drive data-informed decisions.

The role emphasizes dashboards, forecasting, KPI development, and strategic planning using Power BI, Tableau, SQL, and data visualization to influence organizational outcomes.

Qualifications

• Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, Economics, Public Administration, Transportation Planning, or a related field.
• Five years of progressively responsible experience in data analytics, business intelligence, transportation analytics, transit performance management, or a related field.
• Experience developing dashboards, reports, scorecards, and performance measurement systems.
• Experience working with large datasets and multiple data sources.

Responsibilities

• Help shape the future of public transportation through data-driven decision-making.
• Support initiatives that improve transit service reliability, efficiency, safety, and customer experience.
• Partner with executive leadership and key stakeholders across Operations, Planning, Maintenance, Finance, Safety, Human Resources, and Information Technology.
• Lead high-visibility transit analytics and performance improvement initiatives.
• Develop dashboards, reporting tools, KPIs, and business intelligence solutions that drive measurable operational results.
• Work on transit performance analysis, ridership trends, forecasting, resource allocation, safety analytics, and strategic planning projects.
• Contribute to a culture focused on innovation, continuous improvement, and operational excellence in public transportation.

Skills

Data analytics

Business intelligence

Tableau

Power BI

SQL

Data visualization

Forecasting

KPI development

Transit planning

Education

Bachelor's degree in a related field

Job description

Pay: $45.10 - $58.63 hourly, depending on experience. Benefits: Medical, Dental, Vision, Paid Time Off, Paid Holidays, Employee Assistance Program, and other company-sponsored benefits.

Are you passionate about using data to improve public transportation services and drive strategic decision-making? Do you enjoy solving complex problems, building dashboards, uncovering trends, and helping transit leaders make informed decisions that enhance service reliability, operational efficiency, safety, and the customer experience?

We are seeking a Senior Transit Data Analyst to lead business intelligence, performance management, and advanced analytics initiatives that support transit operations, service delivery, safety performance, regulatory compliance, and organizational growth. In this role, you'll collaborate with executive leadership and cross-functional teams to transform complex transit, operational, workforce, financial, and safety data into actionable insights that improve performance and drive results across the organization.

This opportunity is ideal for professionals with experience in transit analytics, transportation analytics, business intelligence, performance management, operational analytics, forecasting, KPI development, strategic planning, service planning, reporting, Power BI, Tableau, SQL, or data visualization.

About the Opportunity

As a Senior Transit Data Analyst, you will serve as a trusted business partner to transit leadership and stakeholders across the organization. You will lead data analysis initiatives that support public transportation operations, develop performance metrics and reporting tools, identify opportunities to improve service delivery, and provide data-driven recommendations that support strategic decision-making.

This role offers the opportunity to directly influence transit system performance, service reliability, operational effectiveness, safety outcomes, and customer satisfaction through innovative analytics and business intelligence solutions.

Why Join Us?

• Help shape the future of public transportation through data-driven decision-making.
• Support initiatives that improve transit service reliability, efficiency, safety, and customer experience.
• Partner with executive leadership and key stakeholders across Operations, Planning, Maintenance, Finance, Safety, Human Resources, and Information Technology.
• Lead high-visibility transit analytics and performance improvement initiatives.
• Develop dashboards, reporting tools, KPIs, and business intelligence solutions that drive measurable operational results.
• Work on transit performance analysis, ridership trends, forecasting, resource allocation, safety analytics, and strategic planning projects.
• Contribute to a culture focused on innovation, continuous improvement, and operational excellence in public transportation.

What You'll Do

• Help shape the future of public transportation through data-driven decision-making.
• Support initiatives that improve transit service reliability, efficiency, safety, and customer experience.
• Partner with executive leadership and key stakeholders across Operations, Planning, Maintenance, Finance, Safety, Human Resources, and Information Technology.
• Lead high-visibility transit analytics and performance improvement initiatives.
• Develop dashboards, reporting tools, KPIs, and business intelligence solutions that drive measurable operational results.
• Work on transit performance analysis, ridership trends, forecasting, resource allocation, safety analytics, and strategic planning projects.
• Contribute to a culture focused on innovation, continuous improvement, and operational excellence in public transportation.

What You Bring

Required Qualifications

• Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, Business Administration, Economics, Mathematics, Public Administration, Transportation Planning, or a related field.
• Five years of progressively responsible experience in data analytics, business intelligence, transportation analytics, transit performance management, operational analytics, or a related field.
• Experience developing dashboards, reports, scorecards, and performance measurement systems.
• Experience working with large datasets and multiple data sources.
• Advan