Senior Transformation Delivery Manager

mtb; Philadelphia (Philadelphia County); On-site; USD 140,000 - 190,000; Full time

Job summary

M&T Equipment Finance Corporation, part of M&T Bank, seeks a Senior Transformation Program Manager to drive the technology transformation program within the Transformation Office. You will lead multi-disciplinary teams, align with governance standards, and partner with Product, Technology, and Business leadership to deliver future-state platforms.

Exceptional communicators with a track record in large-scale transformation and enterprise-level change initiatives are preferred.

Qualifications

• Bachelor's degree and 7+ years in business/technology transformation, product or project management.
• Proven expertise applying governance frameworks, methodologies and tools to deliver outcomes.
• Certification in PMP, SAFe, or Agile.
• Experience leading enterprise-level, high-impact change initiatives with measurable business value.
• Exceptional communication skills.

Responsibilities

• Lead multi-disciplinary teams through complex transformation initiatives and high-impact engagements.
• Build credibility with senior stakeholders to enable collaboration across the organization.
• Design, implement and manage initiatives aligned with governance standards.
• Ensure technology solutions meet objectives, regulatory requirements, scalability, and customer experience goals.
• Lead as trusted advisor to sponsors and leaders, driving alignment and momentum.
• Develop data-driven strategic recommendations leveraging banking domain knowledge.
• Navigate complexity by managing multiple efforts, sequencing activities to mitigate risk.
• Provide senior leadership with clear insights through program performance reporting.
• Establish operating rhythm and disciplined delivery to drive execution certainty.
• Define outcomes and metrics to measure transformation success and value realization.
• Communicate and tailor artifacts for audiences across the organization.

Skills

Transformation leadership

Governance frameworks

Agile certification

Enterprise transformation

Communication skills

Education

Bachelor's degree

Job description

Who Are We: M&T Equipment Finance Corporation

(Open to locations within our corporate footprint to include Baltimore, Bridgeport, New York City, Buffalo)

A high-performing, customer-focused organization committed to being the most trusted partner for equipment financing solutions. We bring together specialized expertise and the full strength, reach, and capabilities of M&T Bank to drive customer growth, deepen relationships, and deliver durable returns.

What You'll Do: Lead the MTEFG Technology Transformation Program

As a Senior Transformation Program Manager , you will sit within the MTEFG Transformation Office and drive the technology and platform transformation initiatives . This includes, but is not limited to : core system consolidation and upgrades, requirements, data , integrations , testing, and deployments . You will partner closely with Product , Technology , and Business leadership along with external vendors to define and implement the future - state technology platforms.

You Will:

• Lead multi-disciplinary teams through complex business transformation initiatives and high - impact strategic engagements.
• Build credibility and trusted relationships with senior stakeholders and key partners across the organization to break down silos and enable collaboration.
• Design, implement, and manage initiatives in alignment with enterprise governance standards and practices.
• Ensure technology solutions align with business objectives , regulatory requirements, scalability needs, and customer experience goals.
• Lead with influence , serving as the trusted advisor to sponsors, project leaders, and stakeholders, driving alignment, clarity, and momentum.
• Develop data-driven strategic recommendations by leveraging deep knowledge of banking, customers, products, processes, technology, and organizational dynamics. Lead cross-functional teams with diverse perspectives to drive alignment and informed decision-making.
• Navigate complexity by managing multiple efforts simultaneously, sequencing activities to mitigate risk and achieve target business outcomes.
• Provide senior leadership with clear, actionable insights through comprehensive program performance reporting.
• Drive execution certainty by establishing operating rhythm, setting pace, and ensuring disciplined delivery alongside senior leaders and strategic partners.
• Measure what matters : Define clear outcomes, success metrics, and performance indicators to measure transformation success and value realization.
• Ensure timely follow-through on critical actions, decisions, risks, and issues through disciplined tracking, documentation, and escalation processes.
• Develop and tailor communication s, presentations, and other artifacts for audiences across the organization, ensuring clarity, quality, and engagement.
• Demonstrate agility by adapting quickly to new challenges, unfamiliar domains, and evolving priorities while fostering a culture of innovation and continuous improvement.
• Apply prioritization and resourcing strategies to ensure effective deployment of talent and capabilities.
• Elevate transformation delivery capabilities by mentoring team members, sharing best practices, and promoting continuous learning across the organization.
• Champion the adoption of Transformation Delivery tools and best practices to ensure actions, risks, decisions, and issues are identified , documented, managed, and escalated appropriately.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
• Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

What You Bring: Experience, Expertise , and Passion for Transformation

We're looking for a seasoned Transformation Delivery leader who combines strategic thinking with hands-on experience in driving transformation across complex business environments. You'll thrive in this role if you bring:

• A bachelor's degree and at least 7 years of experience in business and technology transformation programs , product management, or project management. (Equivalent experience of 10 years, including 6 years in relevant roles, will also be considered).
• Proven expertise applying program governance frameworks, methodologies, and tools to deliver measurable outcomes in large-scale transformation programs.
• A recognized certification (e.g., PMP, SAFe , Agile, or related certification).
• A track record of leading enterprise-level, high-impact change initiatives in large organizations, with clear evidence of driving business value.
• Exceptional communicatio