Senior Training Lead - Reimbursement & Patient Access

Vertex Pharmaceuticals LLC; Boston, Northern (MA, KY); Hybrid; USD 138,000 - 208,000; Full time

Job summary

Vertex Pharmaceuticals LLC is seeking a Commercial Training, Senior Manager to strengthen revenue support teams by designing and delivering impactful reimbursement and patient access training. The role focuses on onboarding, field readiness, and ongoing capability development for field reimbursement and patient support audiences.

The ideal candidate will bring deep reimbursement/ access training expertise, strong instructional design skills, and the ability to translate complex concepts into

Qualifications

• Bachelor’s degree in a relevant discipline.
• 6+ years of training program experience for field-based teams.
• Strong instructional design and workshop facilitation.
• Ability to translate complex concepts into practical learning.
• Experience with reimbursement, access, or healthcare training.

Responsibilities

• Partner with cross-functional stakeholders to identify training needs and learning solutions for field reimbursement teams and patient support groups.
• Develop, implement, and facilitate training programs, workshops, and learning initiatives for field reimbursement learners and patient support groups.
• Design, create, and deliver effective training content that improves learner capability and supports business outcomes.
• Lead and support new hire training and onboarding programs, including coaching and facilitation.
• Analyze performance gaps and develop targeted training initiatives to address capability needs and drive results.
• Continuously identify and implement new approaches to improve training services.
• Oversee CRC, procurement, vendor management, budget tracking, and leadership coordination.

Skills

Training strategy

Adult learning

Cross-functional collaboration

Project management

Instructional design

Vendor management

Budget tracking

Education

Bachelor’s degree in a relevant discipline

Tools

MS Office

Word

Excel

PowerPoint

Job description

Vertex Pharmaceuticals LLC is seeking a Commercial Training, Senior Manager to strengthen revenue support teams by designing and delivering impactful reimbursement and patient access training. The role focuses on onboarding, field readiness, and ongoing capability development for field reimbursement and patient support audiences.

The ideal candidate will bring deep reimbursement/ access training expertise, strong instructional design skills, and the ability to translate complex concepts into