Senior Training Designer & Facilitator — Hybrid

ADP, Inc.; Gardena (CA); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) plan with employer matching

Job summary

Northrop Grumman Federal Credit Union in Gardena, CA is seeking a Senior Training Specialist to design, develop, facilitate, and evaluate training across the Credit Union. The role combines Instructional Design expertise with dynamic facilitation, supporting compliance, onboarding, lending, and professional development.

The ideal candidate has 3+ years in instructional design, advanced proficiency in Articulate Storyline and Rise, and strong project management skills.

Qualifications

• Bachelor's degree required; equivalent experience may be considered.
• 3+ years of instructional design and facilitation experience preferred.
• Experience designing, developing, delivering, and evaluating training programs.
• Strong knowledge of adult learning principles, instructional design, and Kirkpatrick's Model.
• Advanced proficiency in Articulate Storyline and Rise.

Responsibilities

• Design and develop engaging training programs using ADDIE, adult learning principles, and Kirkpatrick's Model.
• Create training across formats including instructor-led, virtual, eLearning, workshops, job aids, and manuals.
• Develop interactive eLearning using Articulate Storyline and Rise; advanced proficiency is required.
• Utilize instructional design approaches, including Vibe Coding, to create engaging learning experiences.
• Facilitate dynamic, high-energy training in virtual and in-person environments.
• Deliver training related to Credit Union operations, lending, new employee orientation, and professional development.
• Conduct needs assessments and collaborate with leaders and SMEs to identify training needs.
• Manage training projects from planning through implementation and evaluation with limited supervision.
• Support LMS administration, including reporting, recordkeeping, and auditing.
• Maintain and update training materials, assessments, job aids, and other learning resources.
• Evaluate training effectiveness through learner feedback, assessments, and follow-up.
• Serve as SME on Credit Union policies, procedures, systems, products, and services.
• Support compliance, auditing, reporting, and other Talent Development initiatives.

Skills

Instructional design

Facilitation

Project management

LMS administration

Needs assessment

Articulate Storyline

Rise

Kirkpatrick's Model

Adult learning

Communication

Education

Bachelor's degree

Tools

Articulate Storyline

Rise

LMS

MS Office

Job description

Northrop Grumman Federal Credit Union in Gardena, CA is seeking a Senior Training Specialist to design, develop, facilitate, and evaluate training across the Credit Union. The role combines Instructional Design expertise with dynamic facilitation, supporting compliance, onboarding, lending, and professional development.

The ideal candidate has 3+ years in instructional design, advanced proficiency in Articulate Storyline and Rise, and strong project management skills.