Senior Instructional Designer & Training Facilitator (Hybrid)

Ngfcu; Gardena, Northern (CA, KY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Job summary

NGFCU in Gardena, CA seeks a Senior Training Specialist to design, develop, deliver, and evaluate training programs across the Credit Union. This hybrid, full-time role requires expertise in ADDIE, adult learning, and Kirkpatrick’s Model.

You will create instructor-led, virtual, and eLearning formats using Articulate Storyline & Rise, facilitate dynamic sessions, manage LMS tasks, and partner with leaders to identify training needs.

Qualifications

• Bachelor's degree required; equivalent experience may be considered.
• 3+ years of instructional design and facilitation experience preferred.
• Experience designing, developing, delivering, and evaluating training programs.
• Strong knowledge of adult learning principles, instructional design, and Kirkpatrick's Model.
• Advanced proficiency in Articulate Storyline and Rise.

Responsibilities

• Design and develop engaging training programs using ADDIE and adult learning principles.
• Create training across formats: ILT, virtual, eLearning, workshops, job aids, and manuals.
• Develop interactive eLearning using Articulate Storyline and Rise; advanced proficiency required.
• Utilize instructional design approaches to create engaging learning experiences.
• Facilitate training in virtual and in-person environments.
• Deliver training on Credit Union operations, lending, onboarding, and development.
• Conduct needs assessments with leaders and SMEs.
• Manage training projects from planning through evaluation with limited supervision.
• Support LMS administration including reporting, recordkeeping, and auditing.
• Maintain and update training materials, assessments, and resources.
• Evaluate training effectiveness via feedback and assessments.
• Serve as SME on Credit Union policies and services.
• Support compliance, auditing, reporting, and Talent Development initiatives.

Skills

Instructional design

Facilitation

ADDIE model

Kirkpatrick's Model

Adult learning principles

Project management

Presentation

Communication

Education

Bachelor's degree

Tools

Articulate Storyline

Rise

Learning Management System (LMS)

Microsoft Office Suite

Vibe Coding

Job description

NGFCU in Gardena, CA seeks a Senior Training Specialist to design, develop, deliver, and evaluate training programs across the Credit Union. This hybrid, full-time role requires expertise in ADDIE, adult learning, and Kirkpatrick’s Model.

You will create instructor-led, virtual, and eLearning formats using Articulate Storyline & Rise, facilitate dynamic sessions, manage LMS tasks, and partner with leaders to identify training needs.