Senior Traffic Signal Systems Support Engineer

Yunex Traffic; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Vision & Dental

Life Insurance

Disability coverage

401k with Employer matching

Educational assistance

Competitive compensation

Job summary

Yunex Traffic seeks a Senior Support Engineer with hands-on expertise in traffic signal controllers (m60, 2070, Blade) to support SEPAC software environments. This role covers controller timing, firmware behavior, and field integration, requiring strong troubleshooting across hardware, software, and interfaces.

Primarily remote or office-based work with occasional travel. You will diagnose controller operation, analyze logs, and coordinate with field technicians and engineering teams to resolve

Qualifications

• Bachelor’s degree in Electrical Engineering, Civil Engineering, Computer Science, Systems Engineering, or related field.
• 5–10 years of experience supporting traffic signal systems or ITS field infrastructure.
• Direct experience with traffic signal controllers (m60, 2070, blade, or comparable platforms).
• Experience supporting or configuring controller software such as SEPAC (or equivalent).
• Strong understanding of traffic signal operations, timing plans, coordination, TSP, and preemption.
• Experience troubleshooting across controller software, firmware, communications, and hardware interfaces.
• Working knowledge of controller‑to‑center communications and networking concepts.
• Familiarity with ATMS platforms sufficient to troubleshoot integration‑related issues.
• Experience with NTCIP or other traffic controller communication standards.
• Proficiency using diagnostic tools, logs, and trace analysis to resolve issues.
• Strong analytical, documentation, and customer communication skills.

Responsibilities

• Provide advanced remote support for SEPAC controller software on m60, 2070, and blade traffic controllers.
• Diagnose issues involving controller operation, firmware behavior, timing configuration, and field device integration.
• Analyze logs, trace files, and configuration data to identify root causes in live traffic environments.
• Troubleshoot communication between controllers and central systems, including interface, protocol, and network issues.
• Perform system health checks focusing on controller stability and communications integrity.
• Collaborate with field technicians and engineering teams to resolve issues and validate corrective actions.
• Escalate software or firmware defects with clear technical documentation and root cause analysis.
• Maintain detailed and accurate documentation of incidents, configurations, and resolutions.
• Guide customers and field personnel on controller configuration, diagnostics, and best practices.
• Support software upgrades, deployments, and customer onboarding activities related to controller systems.
• Contribute to knowledge base development including troubleshooting guides and reusable support materials.
• Identify recurring issues and contribute to continuous improvement of controller configurations and support processes.
• Support controller‑to‑center interactions when ATMS integration issues are involved.

Skills

Traffic signal controllers

SEPAC

Troubleshooting

Networking concepts

ATMS platforms knowledge

NTCIP

Diagnostics tools

Documentation skills

Communication skills

Education

Bachelor’s degree in Electrical Engineering, Civil Engineering, Computer Science, Systems Engineering, or related field

Tools

SEPAC software

Log/trace analysis tools

CRM / case systems

Job description

Yunex Traffic seeks a Senior Support Engineer with hands-on expertise in traffic signal controllers (m60, 2070, Blade) to support SEPAC software environments. This role covers controller timing, firmware behavior, and field integration, requiring strong troubleshooting across hardware, software, and interfaces.

Primarily remote or office-based work with occasional travel. You will diagnose controller operation, analyze logs, and coordinate with field technicians and engineering teams to resolve