Senior Trading Systems Reliability Engineer

Alloptions International; Austin, Northern (TX, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

25 days PTO

Healthcare package (medical, dental, &

401(k) employer contributions

In-house meals and snacks

Team monthly events

Job summary

All Options in Austin, TX is seeking an experienced System Support Engineer to own the end-to-end stability of our trading stack. You will work closely with traders and engineers to diagnose issues, reduce incident time, and keep critical market systems running smoothly.

You'll develop monitoring, alerting, and automation, triaging production problems under live market conditions, and help scale our platform with new exchanges and products.

Qualifications

• Bachelor’s degree in Computer Science or equivalent field of study.
• 5+ years’ experience in technical support.
• Proficiency in scripting and automation (e.g. Python, Shell) and experience with version control systems such as Git.
• Strong understanding and hands‑on experience with Linux OS.
• Ability to communicate clearly with both traders and developers and to collaborate effectively in a fast‑paced environment.
• Experience in leading a customer support team is a plus.
• Experience with C++ or Rust is a plus.
• Previous experience in a financial or trading environment is a plus.

Responsibilities

• Diagnose and resolve production issues across proprietary trading systems under live market conditions; order entry, market data, execution, risk, and the infrastructure underneath
• Own incident response end to end: triage, escalation, timelines, postmortems, and the follow-up engineering that prevents recurrence
• Build and enhance monitoring tools and dashboards to correlate system performance with trading outcomes, including alerting and automation
• Play an active role in growing the system, adding new products and onboarding new exchanges
• Drive continuous improvement and assess the team’s tools, workflows, and operational processes

Skills

Python

Shell scripting

Git

Linux

Communication

Team leadership

C++

Rust

Trading experience

Customer support

Education

Bachelor's degree in Computer Science or equivalent

Job description

All Options in Austin, TX is seeking an experienced System Support Engineer to own the end-to-end stability of our trading stack. You will work closely with traders and engineers to diagnose issues, reduce incident time, and keep critical market systems running smoothly.

You'll develop monitoring, alerting, and automation, triaging production problems under live market conditions, and help scale our platform with new exchanges and products.