Senior Performance Engineer

All Options; Austin (TX); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

25 days PTO

Health insurance

Dental and vision benefits

401(k) employer sponsored

In-house meals and snacks

Job summary

All Options in Austin, TX is seeking an experienced system support engineer to own the trading stack end to end, understand its dependencies, and act quickly during the trading day. From day one you will work with traders and engineers on the trading floor, resolving production issues, enabling seamless trade execution, and digging into system behavior to address root causes.

This role offers a competitive salary, 25 days PTO, comprehensive benefits, and opportunities to grow with our hands-on,

Qualifications

• Bachelor's degree in Computer Science or equivalent field of study.
• 5+ years’ experience in technical support or a similar role.
• Proficiency in Python and shell scripting with Git version control.
• Strong Linux OS knowledge and ability to work with traders and developers.
• Clear communication in a fast-paced trading environment.

Responsibilities

• Diagnose and resolve production issues across trading systems under live market conditions.
• Own incident response end-to-end: triage, escalation, timelines, postmortems.
• Build and enhance monitoring tools and dashboards to correlate performance with trading outcomes.
• Grow the system by onboarding new exchanges and adding products.
• Drive continuous improvements to tools, workflows, and operations.

Skills

Python

Shell scripting

Git

Linux

Communication

Team leadership

Trading basics

Education

Bachelor's degree in Computer Science or equivalent

Tools

Git

Linux OS

Job description

All Options is looking for an experienced system support engineer to join our team in Austin, TX. You'll be the person who understands our trading stack end to end, knows the systems it depends on, and acts when something is wrong during the trading day.

From day one, you will work closely with traders and engineers on the trading floor, staying close to critical systems and the people who rely on them. Whether you're resolving urgent production issues, enabling seamless trade execution, or diving deep into system behavior to identify and address root causes, your impact will be immediate.

Key Responsibilities:

• Diagnose and resolve production issues across proprietary trading systems under live market conditions; order entry, market data, execution, risk, and the infrastructure underneath
• Own incident response end to end: triage, escalation, timelines, postmortems, and the follow-up engineering that prevents recurrence
• Build and enhance monitoring tools and dashboards to correlate system performance with trading outcomes, including alerting and automation
• Play an active role in growing the system, adding new products and onboarding new exchanges
• Drive continuous improvement and assess the team's tools, workflows, and operational processes

Key Requirements:

• Bachelor's degree in Computer Science or equivalent field of study
• 5 or more years’ experience in technical support
• Proficiency in scripting and automation (e.g. Python, Shell) and experience with version control systems such as Git
• Strong understanding and hands-on experience with Linux OS
• Ability to communicate clearly with both traders and developers and to collaborate effectively in a fast-paced environment
• Experience in leading a customer support team is a plus
• Experience with C++ or Rust is a plus
• Previous experience in a financial or trading environment is a plus

Why Join All Options?

At All Options we offer a dynamic collaborative environment where ambition is rewarded and growth is real. Enjoy a competitive salary, bonus opportunities, 25 days PTO, paid medical, dental, and vision benefits package, 401(k) employer sponsored contributions, and in-house meals and snacks. And because wins deserve celebrating, we bring the team together for monthly drinks and festivities. Join us and help shape what's next!

Equal Opportunity Employer

All Options is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information or any other protected status under applicable law. All employment decisions are based on qualification, merit, and business need.

All applicants must be currently authorized to work in the United States.

This role is not eligible for visa sponsorship.