Senior Trade Support & Client Services Lead

RBC Capital Markets, LLC; New York (NY); On-site; USD 85,000 - 125,000; Full time

Job summary

RBC Capital Markets, LLC in New York is seeking an experienced operations professional to provide operational trade/sales support and client service for OTC derivatives and listed equities, options, bonds and futures.

Day-to-day responsibilities include post-trade processing, trade reconciliation, monitoring settlements, and coordinating with settlements, confirms, and back-office groups to ensure accurate and timely processing for institutional clients.

Qualifications

• Monitor T0 systematic controls: OMS fills vs swap bookings, trade flow exceptions.
• Investigate and resolve booking breaks before EOD.
• Produce and send swap activity report / trade recap to client.
• Validate dividend accruals are correct (price return index; every constituent dividend matters).
• Confirm all trades are booked and reconciled against client fills.

Responsibilities

• Quarterback all post-trade client service queries (single point of contact).
• Coordinate across confirms, settlements, valuations, and collateral teams on client issues.
• Monitor for corporate action impacts on swap positions.
• Escalate systematic issues (e.g., dividend accrual bug, booking failures) to engineering.
• Support new fund launches (setup, testing, first-day monitoring).
• Coordinate with settlements on upcoming payments / settlement statements.
• Liaise with confirms team on negative affirmation exceptions.
• Produce any T+1 reporting on client/admin requests.

Skills

Corporate Actions

OTC Derivatives

Post Trade Processing

Single Point of Contact

Trade Support

Job description

RBC Capital Markets, LLC in New York is seeking an experienced operations professional to provide operational trade/sales support and client service for OTC derivatives and listed equities, options, bonds and futures.

Day-to-day responsibilities include post-trade processing, trade reconciliation, monitoring settlements, and coordinating with settlements, confirms, and back-office groups to ensure accurate and timely processing for institutional clients.