Trade Support Operations Specialist I

RBC Capital Markets, LLC; Minneapolis (MN); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Total Rewards Program

Flexible work-life balance

Leadership development opportunities

Challenging work environment

Career progression and internal growth

Job summary

RBC Capital Markets, LLC in Minneapolis is seeking an Operations Specialist I for the Trade Support team. You will oversee daily processes, analyze and validate system behavior, and provide customer service support for complex operations.

Role emphasizes problem-solving, data accuracy, and collaboration with multiple departments to manage exceptions and improve efficiencies in a fast-paced environment.

Qualifications

• Problem identification, analytical and resolution skills to support escalated issue resolution.

Responsibilities

• Execute daily department oversight activities to validate system processes are executing as designed.
• Liaise and provide customer service support for research, problem resolution, or securing information from other departments or external parties.
• Reduce risk or increase efficiencies by suggesting process changes and system modifications; participate in testing and implementation of new systems.
• Provide accurate analysis and processing support for manual, exception-based, complex processes; review, verify, and record data into technology supporting department processes.
• Train and act as a resource for less experienced team members.
• Perform other duties as assigned.

Skills

Problem solving

Multitasking

Communication

MS Office suite

Education

4-year degree or 3+ years experience in business/finance

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Access

Job description

RBC Capital Markets, LLC in Minneapolis is seeking an Operations Specialist I for the Trade Support team. You will oversee daily processes, analyze and validate system behavior, and provide customer service support for complex operations.

Role emphasizes problem-solving, data accuracy, and collaboration with multiple departments to manage exceptions and improve efficiencies in a fast-paced environment.