Senior TPM, Prime CRM & AI Personalization

Amazon; Seattle (WA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Seattle, WA seeks a Senior Technical Program Manager to lead Prime CRM experiments and the cross-org roadmap across multiple teams. You will define strategy, set success metrics, and drive end-to-end execution on high-traffic surfaces, interfacing with science, engineering, and business leaders.

You will bridge business strategy with technical execution, removing bottlenecks, and ensuring measurable results that reflect member and business value across Prime signals, GCCP, and related

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Own end-to-end delivery of Prime CRM experiments and cross-org roadmap.
• Define program strategy, set success metrics, and drive execution across multiple teams.
• Coordinate with business, product, and technical leaders to align priorities and deliver measurable value.

Skills

Technical product management

Program management

Cross-functional leadership

Experience with engineering teams

KPI/SLA definition

Job description

Amazon in Seattle, WA seeks a Senior Technical Program Manager to lead Prime CRM experiments and the cross-org roadmap across multiple teams. You will define strategy, set success metrics, and drive end-to-end execution on high-traffic surfaces, interfacing with science, engineering, and business leaders.

You will bridge business strategy with technical execution, removing bottlenecks, and ensuring measurable results that reflect member and business value across Prime signals, GCCP, and related