Senior TPM, Experience Analytics & Data Platforms

Amazon; Seattle (WA); On-site; USD 148,700 - 201,200; Full time

Benefits offered by this job

RSUs

Comprehensive benefits

Job summary

Amazon is seeking a Senior Technical Program Manager for Experience Analytics to lead delivery of core data products and drive cross‑goal coordination across multiple teams. You will shape data infrastructure, align priorities with business outcomes, and scale platforms for a growing AWS customer base.

The role emphasizes simplifying processes, reducing dependencies, and enabling scientists and engineers to focus on high‑value work while expanding product adoption and data quality.

Qualifications

• 3+ years of non‑internship professional software development experience.
• 2+ years of non‑internship design or architecture of new and existing systems experience.
• Experience programming with at least one software programming language.
• Experience building software that interacts with data systems (databases, pipelines, APIs, or data platforms).

Responsibilities

• Own the delivery strategy and cross‑goal coordination for EXA’s core data product portfolio: the CLARA unified customer data platform, the AWS Experience Metrics Framework, and the AWS Customer Segmentation Framework.
• Manage the lifecycle of complex, cross‑functional data product initiatives from definition through delivery – identifying dependencies, negotiating priorities, unblocking teams, and making trade‑offs between short‑term delivery needs and long‑term platform sustainability.
• Drive the extension and expansion of core data products across AWS – increasing adoption, onboarding new consumers, improving data quality, and ensuring products scale with evolving customer and business needs.
• Partner with engineering, applied science, and data science leads to align technical priorities with business outcomes and ensure workstreams reinforce each other.
• Drive stakeholder alignment across EXA and partner teams, including data engineering, product, and design leaders across AWS service teams.
• Streamline process. Create predictable delivery paths that reduce coordination overhead and enable the team to move faster.
• Write effective narratives to present program status and strategic recommendations.
• Identify and mitigate program risks before they become blockers. Find paths forward in difficult situations where priorities, resources, or technical approaches are in tension.

Skills

Program management

Cross-functional leadership

Stakeholder management

Narrative writing

Tools

Python

React

AWS

Job description

Amazon is seeking a Senior Technical Program Manager for Experience Analytics to lead delivery of core data products and drive cross‑goal coordination across multiple teams. You will shape data infrastructure, align priorities with business outcomes, and scale platforms for a growing AWS customer base.

The role emphasizes simplifying processes, reducing dependencies, and enabling scientists and engineers to focus on high‑value work while expanding product adoption and data quality.