Senior TPM, Grocery Tech: Lead Store Ops Programs

Amazon Inc.; Austin (TX); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs / stock options

Job summary

Amazon’s Worldwide Grocery Stores-Tech (WWGST) team seeks a Sr. Technical Program Manager to own cross-team programs spanning store operations and technology. You’ll drive architectural alignment, roadmaps, and rollout plans from concept to deployment across a growing store network.

The role requires deep collaboration with engineering, science, product, and store operations, delivering measurable business results and influencing senior leadership with clear tradeoffs.

Qualifications

• Bachelor's degree in engineering, computer science or equivalent.
• 7+ years of working directly with engineering teams.
• 5+ years of technical program management working directly with software engineering teams.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Experience working with customers, technical teams, and management to collect requirements, describe software product features, and technical designs.

Responsibilities

• Own the end-to-end delivery of complex technical programs across the UTRT charter, from defining requirements through pilot, network rollout, and ongoing operation.
• Work with engineering, applied science, and product teams to define system requirements, architecture, APIs, and integration points across store systems, enterprise platforms, and partner technology.
• Turn business goals and operator pain points into technical roadmaps, milestones, and success criteria.
• Manage cross-team and cross-organization dependencies, the critical path, and risks.
• Plan and run pilots and multi-site rollouts, including deployment playbooks, store readiness, change management, training, and post-launch stabilization.
• Design integration approaches so that partner-provided capabilities fit cleanly into our first-party platforms and data models.
• Set up and run program mechanisms: weekly business reviews, monthly progress reviews, gate reviews, and risk registers.
• Define and track program KPIs, such as inventory accuracy, labor productivity, cost-to-serve, system reliability, and adoption.
• Work with operations, finance, food safety, and compliance partners so that regulatory, audit, and financial controls are built into systems from the start.
• Raise the TPM bar across the organization by building scalable processes, sharing best practices, and mentoring other program managers.

Skills

Engineering collaboration

TPM experience

Cross-functional teams

Requirements gathering

Leadership

Education

Bachelor's degree in engineering

Job description

Amazon’s Worldwide Grocery Stores-Tech (WWGST) team seeks a Sr. Technical Program Manager to own cross-team programs spanning store operations and technology. You’ll drive architectural alignment, roadmaps, and rollout plans from concept to deployment across a growing store network.

The role requires deep collaboration with engineering, science, product, and store operations, delivering measurable business results and influencing senior leadership with clear tradeoffs.