Senior TPM: Drive AI‑Driven Product Releases & Strategy

ServiceTitan; United States; On-site; USD 135,000 - 202,000; Full time

Benefits offered by this job

Flextime

Bonusly

Leadership training

Onboarding program

Job summary

ServiceTitan is seeking a Senior Technical Program Manager to drive impact by delivering measurable results across product and technology programs. You define goals and roadmaps, shape where we invest, and ensure commitments ship as working software our customers can count on.

You bring deep technical depth to guide architecture decisions and lead engineering teams through tough trade-offs, while building trust from individual contributors to executive leadership.

Qualifications

• Proven technical program management experience delivering measurable results across complex, cross-functional programs.

Responsibilities

• Define and guide high-level goals and roadmaps for major product and technology programs, from conception through release into production.
• Shape investment decisions on where the org spends engineering time, backed by data.
• Monitor and communicate progress against goals, surfacing risk early and reporting status clearly to executive stakeholders.
• Lead technical conversations directly with engineering teams, grounded in a real understanding of system architecture and trade-offs.
• Drive release management across teams, ensuring quality, sequencing, and readiness before code reaches production.
• Build and refine agentic and AI-assisted SDLC processes, helping teams adopt new tools and workflows without losing rigor.
• Spot process gaps and inefficiencies, then design and implement the fix, not just flag the problem.
• Lead change management across globally distributed, matrixed teams, and communicate effectively across time zones.
• Collaborate across functions and organizations to deliver impact, influencing outcomes without direct authority.

Skills

Technical program management

Job description

ServiceTitan is seeking a Senior Technical Program Manager to drive impact by delivering measurable results across product and technology programs. You define goals and roadmaps, shape where we invest, and ensure commitments ship as working software our customers can count on.

You bring deep technical depth to guide architecture decisions and lead engineering teams through tough trade-offs, while building trust from individual contributors to executive leadership.