Senior TPM: AI-Driven Enterprise Product Delivery

Glean; San Francisco (CA); Hybrid; USD 198,000 - 236,000; Full time

Benefits offered by this job

Home office stipend

Education stipend

Wellness stipend

Healthy lunches daily

Job summary

Glean, the Work AI platform, is hiring a Sr. Technical Program Manager to lead cross-functional programs that shape our enterprise AI product roadmap and delivery.

You will partner across Product, Engineering, Design, and GTM to ensure clarity, quality, and velocity from concept to launch. You will work with PMs, engineering leads, and customer success to orchestrate end-to-end delivery while maintaining technical excellence and customer empathy.

Qualifications

• 8-10+ years of experience in technical program management driving complex product programs from concept to launch in fast-paced SaaS environments.
• Deep technical background in AI/ML systems, LLMs, and agents with ability to translate capabilities into product impact.
• Strong understanding of software product development, including API design, data systems, and product integration patterns.

Responsibilities

• Lead end-to-end product development programs spanning ideation, design, engineering, and launch.
• Build and maintain program plans driving clarity across teams with defined scope, timelines and ownership.
• Drive execution excellence for cross-functional initiatives balancing speed with quality.
• Partner with Go-To-Market and Customer Success to ensure readiness for product rollouts and adoption.
• Facilitate communication across Product, Design, and Engineering to align priorities and unblock delivery.
• Identify and mitigate delivery risks, dependencies, and tradeoffs across teams.
• establish visibility into execution health using metrics like velocity and adoption impact.
• Evolve planning and delivery processes to improve predictability and accountability.
• Drive product roadmap execution aligning product vision with engineering delivery and customer outcomes.

Skills

Program management

Cross-functional leadership

Communication

Ambiguity handling

Strategic thinking

Education

BS/MS in CS/Engineering

Job description

Glean, the Work AI platform, is hiring a Sr. Technical Program Manager to lead cross-functional programs that shape our enterprise AI product roadmap and delivery.

You will partner across Product, Engineering, Design, and GTM to ensure clarity, quality, and velocity from concept to launch. You will work with PMs, engineering leads, and customer success to orchestrate end-to-end delivery while maintaining technical excellence and customer empathy.