Senior Tooling & Mold Operations Manager

West Pharmaceutical Services, Inc; Cidra (PR); On-site; USD 70,000 - 100,000; Full time

Job summary

West Pharmaceutical Services, Inc. in Cidra, PR, seeks a Tool Room Manager to lead the tooling department onsite, ensuring quality, cost and delivery targets are met while optimizing personnel and machinery across production lines.

The role requires strong experience in toolroom operations, mold troubleshooting, and leadership in a regulated manufacturing setting, with bilingual Spanish/English capabilities and a focus on continuous improvement.

Qualifications

• Associate’s degree, technical degree, or equivalent experience in Mechanical Engineering, Manufacturing, Tool & Die, Industrial Technology, or related field required.
• Bachelor’s degree in a related technical field preferred.

Responsibilities

• Lead and oversee tooling department to meet quality, cost, delivery and performance goals.
• Ensure safety, regulatory compliance and adherence to company policies.
• Maintain and improve tooling equipment, processes and tooling programs.
• Coordinate with other departments on projects and capital investments.
• Coach team to drive continuous improvement and lean practices.

Skills

Tooling management

Mold maintenance

CNC/EDM experience

Leadership

Bilingual Spanish/English

Education

Associates or higher in Mechanical Engineering or related

Tools

SAP CMMS

CAD/CAM knowledge

MS Office

Job description

West Pharmaceutical Services, Inc. in Cidra, PR, seeks a Tool Room Manager to lead the tooling department onsite, ensuring quality, cost and delivery targets are met while optimizing personnel and machinery across production lines.

The role requires strong experience in toolroom operations, mold troubleshooting, and leadership in a regulated manufacturing setting, with bilingual Spanish/English capabilities and a focus on continuous improvement.