Senior Testing Specialist - Exams & Campus Tech

The University of Texas at Austin; Austin (TX); On-site; USD 42,000 - 51,000; Full time

Job summary

The University of Texas at Austin is seeking a Senior Testing Specialist to administer academic advising and exam services offered through Student Testing Service. You will support the Testing & Evaluation Services organization on campus with varied responsibilities across examining processes and content management.

Responsibilities include advising students, managing computer-based testing, converting paper-based tests to digital formats, and supervising proctors and testing operations on UT

Qualifications

• Bachelor’s degree and a minimum of 2 years' experience in working with students in a higher education program.
• Microsoft Office competencies.
• Excellent oral and written communication skills. Excellent interpersonal and problem-solving skills.
• Detail orientated. Strong organizational and administrative skills.
• Ability to work variable hours, including some evenings and weekends to accommodate testing center needs.
• Professional demeanor working with colleagues and clients.
• Ability to work cooperatively in a team environment and independently, exercising good judgment as required.
• Ability to work effectively with multiple constituencies, including a diverse student population.

Responsibilities

• Advise and counsel students regarding policies and procedures related to credit by exams (CBEs) processed through Student Testing Services.
• Lead the communication and dissemination of credit by exam information, including answering questions via email, US and Campus mail, phone call, and walk-in visits.
• Connect students with on and off-campus resources, including updating and managing content on section website.
• Consult with IT staff to resolve student billing and petition issues in CBEVO, which is the CBE petition system.
• Manage and supervise computer-based test administrations, including registering clients for national and local computer-based tests, proctoring examinees during test administration and resolving hardware, software, and client issues during test administration.
• Identify process improvements for efficient exam administrations. Supervise work of on-site exam proctors.
• Maintain documentation of exam administration policies and procedures.
• Lead the conversion of paper-based tests into computer-based software, which is the product used to administer the university’s computer-based CBEs.
• Supervise the administration of exams using computer-based software.
• Collaborate with academic departmental CBE contacts to maintain accurate exam content.
• Serve as content expert on software usage and update local software user manual.
• Facilitate, organize, and supervise the administration of national, state, and institutional paper-based testing programs.
• Consult with vendors to order test booklets and maintain inventory of test booklets, equipment, and supplies for test administrations.
• Maintain and update appropriate documentation of exam ordering processes.

Skills

Communication skills

MS Office

Detail orientation

Organizational skills

Teamwork

Problem solving

Education

Bachelor’s degree

Tools

CBEVO (CBE petition system)

Computer-based testing software

Content management systems

Job description

The University of Texas at Austin is seeking a Senior Testing Specialist to administer academic advising and exam services offered through Student Testing Service. You will support the Testing & Evaluation Services organization on campus with varied responsibilities across examining processes and content management.

Responsibilities include advising students, managing computer-based testing, converting paper-based tests to digital formats, and supervising proctors and testing operations on UT