Senior Test Automation Engineer - Public-Facing QA Lead

New York City Office of Technology & Innovation; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

The New York City Office of Technology and Innovation (OTI) is seeking a Senior Test Automation Engineer to design, build, and validate automated testing for internal city applications and public digital services.

You will develop test strategies, maintain automation scripts in Azure DevOps, and mentor teammates while ensuring accessibility and reliability across releases. Brooklyn, NY-based with varied shifts in a 24/7 operation.

Qualifications

• Bachelor's degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full‑time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or
• Eight years of satisfactory full‑time experience related to IT automation engineering, monitoring engineering, management of infrastructure;
• Education and/or experience which is equivalent to "1" or "2" above.

Responsibilities

• Partner with product, engineering and business teams to understand requirements and contribute to early‑stage planning and scoping.
• Review project documentation, provide actionable QA feedback, and participate in formal sign‑off processes.
• Develop test approaches aligned with organizational standards and driven by analysis of system architecture, design documents, and requirements.
• Contribute to and maintain core QA artifacts, including Test Strategy and Test Plans, detailed test cases, automated test scripts, traceability matrices, test estimates, execution progress reports, and defect analytics.
• Execute manual functional testing when needed, log and triage defects, and drive issues to resolution in collaboration with development and support teams.
• Maintain and evolve test cases and scripts within ALM tools such as Azure DevOps, ensuring full traceability across the SDLC.
• Execute, monitor, and optimize testing processes using SDLC/ALM management systems.
• Design, develop, debug, and execute automated test scripts integrated into CI/CD pipelines; proactively improve test automation coverage and reliability.
• Mentor and support team members in adopting and executing automated testing frameworks.
• Create, manage, and validate test data sets; analyze data results for accuracy and completeness.
• Incorporate accessibility testing standards and practices into all relevant test activities.
• Handle special projects and initiatives as assigned.

Skills

Quality Assurance

Automation

Selenium

CI/CD

Azure DevOps

API testing

Test data analysis

Communication

Education

Baccalaureate degree in CS/Engineering or related field

Eight years of related IT automation experience

Tools

Selenium WebDriver

Postman

SoapUI

JSON

XML

Job description

The New York City Office of Technology and Innovation (OTI) is seeking a Senior Test Automation Engineer to design, build, and validate automated testing for internal city applications and public digital services.

You will develop test strategies, maintain automation scripts in Azure DevOps, and mentor teammates while ensuring accessibility and reliability across releases. Brooklyn, NY-based with varied shifts in a 24/7 operation.