Senior Territory Manager: Drive Premium Growth

Liberty Mutual Insurance; Paramus (NJ); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Liberty Mutual Insurance is seeking a Senior Territory Manager to own a defined geographic area, driving profitable premium growth and strong agency performance across a broad commercial portfolio. You’ll serve as a trusted advisor to independent agents, balancing day‑to‑day small commercial flow with strategic pursuit of larger accounts.

This role requires deep relationship management, data‑driven strategy, and cross‑functional collaboration to optimize territory performance and achieve

Qualifications

• Bachelor’s Degree or equivalent industry experience.
• Minimum six years of progressively responsible insurance sales and management work experience.
• Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends.
• Proven revenue growth and sales success in a prior role.
• Must be licensed by the state if required.

Responsibilities

• Own and manage an assigned geographic territory, driving profitable growth and achieving written premium, profitability, and operational targets.
• Lead comprehensive agency management activities, including prospecting, business planning, engagement, training, compensation, and agency plant optimization.
• Manage a large and diverse agency footprint (100+ storefronts), optimizing performance across the territory.
• Independently build and sustain strong, mutually beneficial relationships with agency owners, leadership, and frontline staff through in‑person engagement.
• Establish credibility as a trusted advisor by delivering product expertise, underwriting philosophy, appetite guidance, and system training.
• Support retention initiatives and new business development to deepen agency relationships and maximize revenue.
• Focus on commercial business lines, working across a broad range of products, coverages, and market appetite.
• Drive consistent flow of small commercial business while strategically engaging agents and brokers on targeted mid‑to‑larger accounts.
• Manage the account pipeline end‑to‑end, including renewals, and collaborate across multiple underwriting segments to ensure strong outcomes.
• Ensure appropriate book mix, risk quality, and overall profitability at both the agency and territory level.
• Develop, execute, and continuously refine high‑quality agency and territory strategies aligned to enterprise Personal Lines and Business Lines priorities.
• Support strategic initiatives such as carrier consolidation (book transfers), agency expansion, service center integration, and new product or program rollouts.
• Utilize internal and external tools, programs, and data analytics to inform decisions, monitor performance, and identify growth opportunities.
• Partner closely with underwriting, product management, claims, and risk control teams to identify opportunities, resolve issues, and share competitive and market intelligence.
• Act as the voice of the agent and customer within the organization.
• Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships.
• Provide mentorship and guidance to peers and team members, contributing to continuous improvement and best practices.

Skills

Agency management

Relationship building

Data analysis

Cross-functional collaboration

Strategic planning

Sales leadership

Travel readiness

Education

Bachelor’s degree or equivalent experience

Job description

Liberty Mutual Insurance is seeking a Senior Territory Manager to own a defined geographic area, driving profitable premium growth and strong agency performance across a broad commercial portfolio. You’ll serve as a trusted advisor to independent agents, balancing day‑to‑day small commercial flow with strategic pursuit of larger accounts.

This role requires deep relationship management, data‑driven strategy, and cross‑functional collaboration to optimize territory performance and achieve