Senior Terminal Operations & Safety Manager

Heniff Transportation Systems; Tennessee; On-site; USD 90,000 - 125,000; Full time

Job summary

Heniff Transportation Systems is seeking a Terminal Manager to drive growth, maintain customer satisfaction, and oversee terminal operations. You will lead recruitment, coaching, and daily workflow while ensuring compliance with safety regulations and company policy.

The role requires partnership with sales, planning, and operations to optimize performance, manage finances, and deliver reliable service. Travel to corporate office and other locations may be required.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Proficiency with Word, Outlook and Excel.
• Minimum 5 years of related experience.
• Staff supervision experience.
• Familiarity with DOT and OSHA regulations.
• Experience managing a location of similar scope.
• Prior experience as a dispatcher or driver.
• Some travel to corporate office and other locations.
• Willingness to work a flexible schedule.
• Valid driver’s license.

Responsibilities

• Recruit, interview, hire, and train new staff.
• Oversee the daily workflow of the terminal.
• Provide constructive and timely performance evaluations.
• Handle discipline and termination of employees in accordance with company policy.
• Encourage involvement in the quality process toward continuous improvement.
• Ensure appropriate financial management for location and meet company goals.
• Plan and manage projects.
• Develop knowledge of related businesses and communicate to Sales when appropriate.
• Maintain positive relationships with customer contacts in the terminal area.
• Monitor overtime and safety compliance (DOT/OSHA).
• Develop environmental compliance and safety plans where required.

Skills

Staff supervision

Organizational skills

Analytical skills

Communication skills

Adaptability

Customer service

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

TMW system

Job description

Heniff Transportation Systems is seeking a Terminal Manager to drive growth, maintain customer satisfaction, and oversee terminal operations. You will lead recruitment, coaching, and daily workflow while ensuring compliance with safety regulations and company policy.

The role requires partnership with sales, planning, and operations to optimize performance, manage finances, and deliver reliable service. Travel to corporate office and other locations may be required.