Senior Teller & Team Lead - Training & Ops

Millbury Credit Union; Northern (KY); Hybrid; USD 20,000 - 23,000; Full time

Benefits offered by this job

Health, dental, vision, life, and(dis)

401(k) retirement plan with employer‑m

Employer funded profit sharing

Job summary

Millbury Federal Credit Union seeks a Master Teller to join their team in Auburn, MA. The Master Teller will supervise tellers, process member transactions, and assist with cash control and regulatory tasks while ensuring security and efficiency at the teller line.

Reporting to the AVP - Branch Manager, the role includes training responsibilities, daily supervision, and back-up line supervision as needed. Excellent accuracy and knowledge of credit union products are essential.

Qualifications

• High school diploma or GED with 2+ years of teller experience.
• Detail oriented with strong problem solving and deductive reasoning.
• Knowledge of credit union policy and products.
• Ability to function as a team player.
• Typing and adding machine skills.

Responsibilities

• Process all member transactions accurately including safe deposit access, cash advance, teller checks, etc.
• In the line supervisor’s absence, oversee the teller line operations, cash ordering and flow, vault, lunch schedules, teller supervision and proof.
• Answer questions from tellers and members and make supervisory decisions related to transactions, loan payments, closing accounts within authorized limits.
• Maintain knowledge of regulatory and compliance logs and audits related to the teller line.
• Ensure secure teller station and adhere to security policies including dual control access and vault procedures.
• Train tellers on teller procedures, security issues, and retail knowledge.
• Post payments and payoffs to consumer loans and oversee teller equipment.

Skills

Detail oriented

Problem solving

Team player

Typing

Adding machine skills

Education

High school diploma or GED

Job description

Millbury Federal Credit Union seeks a Master Teller to join their team in Auburn, MA. The Master Teller will supervise tellers, process member transactions, and assist with cash control and regulatory tasks while ensuring security and efficiency at the teller line.

Reporting to the AVP - Branch Manager, the role includes training responsibilities, daily supervision, and back-up line supervision as needed. Excellent accuracy and knowledge of credit union products are essential.