Senior Teller: Relationship Banking Pro

Pacific Western Bank; Glendale (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k with company match

Comprehensive health insurance

Paid time away

Tuition reimbursement

Mentorship and career growth

Job summary

Banc of California is seeking a Senior Teller to support daily branch operations and deliver exceptional customer service. You will handle deposits, withdrawals, ATM transactions, and night drop while building relationships and cross-selling suitable banking products.

Ideal candidates bring 3+ years of retail banking experience, strong regulatory knowledge, and a proactive, detail-oriented approach to work.

Qualifications

• Work experience with Bank Secrecy Act compliance and general banking skills.
• 3+ years of retail banking experience in a financial services industry.
• Excellent knowledge of bank deposits, lending products, and services to open accounts.
• Demonstrates knowledge of compliance with regulations such as BSA, AML, CIP, and other related laws.

Responsibilities

• Accurately and efficiently process transactions (deposits, withdrawals, check cashing, ATM, night drop).
• Identify opportunities to refer new products and services to customers based on their financial goals.
• Answer questions and resolve customer concerns regarding services provided by the Bank.
• Reconciles GL debits and credits for a given location over a specified period of time.
• Vault and ATM balancing.
• Holds/Stop payments.
• Monthly certifications.
• Account research.
• Review and verify daily reports assigned by Branch Management.
• New Accounts back-up.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
• Assist with processing and scanning of daily teller work.
• Audit peer transactions.
• Participate and contribute to the branch’s overall goals.
• Help with the training and onboarding of new team members.
• Follow all established policies and procedures.
• Perform other duties and projects as assigned.

Skills

Banking knowledge

Customer service

Attention to detail

Regulatory compliance (BSA/AML)

Education

Bachelor's degree preferred

High School diploma or equivalent

Job description

Banc of California is seeking a Senior Teller to support daily branch operations and deliver exceptional customer service. You will handle deposits, withdrawals, ATM transactions, and night drop while building relationships and cross-selling suitable banking products.

Ideal candidates bring 3+ years of retail banking experience, strong regulatory knowledge, and a proactive, detail-oriented approach to work.