Bank Teller & Customer Service Pro — Build Local Impact

First Savings Bank (Beresford); Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Paid Vacation, Sick, and Holiday time

And more!

Job summary

First Savings Bank in Omaha, NE is seeking a Bank Teller/Customer Service Representative to join our in-office team. You will process dozens of routine transactions, assess customer needs, cross-sell products, and build trust and loyalty with clients through attentive service.

We value accuracy, strong communication, and the ability to work efficiently in a fast-paced environment while complying with regulatory requirements and maintaining security and risk controls.

Qualifications

• High School diploma or greater required.
• Experience handling cash transactions and working with banking systems.
• Strong communication and time management skills.
• Customer satisfaction-oriented.
• Attention to detail and mathematical skills.

Responsibilities

• Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
• Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)
• Make sales referrals, suggest alternate channels and cross-sell products and services
• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
• Comply with regulatory requirements
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Resolve customers’ issues and provide relevant information
• Performs other duties as assigned.

Skills

Cash handling

Communication

Time management

Attention to detail

Customer service

Education

High School diploma

Tools

Banking systems

Job description

First Savings Bank in Omaha, NE is seeking a Bank Teller/Customer Service Representative to join our in-office team. You will process dozens of routine transactions, assess customer needs, cross-sell products, and build trust and loyalty with clients through attentive service.

We value accuracy, strong communication, and the ability to work efficiently in a fast-paced environment while complying with regulatory requirements and maintaining security and risk controls.