Senior Telephony Systems Administrator (Windows/Linux)

Zachary Piper Solutions; Annapolis, Northern (MD, KY); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Sick leave

On-site

Job summary

Zachary Piper Solutions is seeking a Windows/Linux System Administrator to join a Federal program in Annapolis Junction, MD. The role focuses on maintaining and troubleshooting Avaya-based enterprise voice systems, Windows/Linux servers, VMware, and 24x7 operations in a cleared environment.

Responsibilities include managing telephony systems, deploying patches, performing upgrades, monitoring health, and coordinating with security teams to address audit findings.

Qualifications

• 7+ years of experience supporting telephony or enterprise IT environments.
• Experience with Windows and Linux server installation, patching, and troubleshooting.
• Experience with Avaya and call recording/workforce management applications.
• VMware ESXi/vCenter administration and certificate management.
• Active Directory, DNS, DHCP, and LDAP administration.

Responsibilities

• Manage and support enterprise telephony systems across programs, including hardware, software, peripherals, and call applications.
• Install, configure, operate, monitor, and maintain enterprise infrastructure, including web servers (IIS) and telecom hardware.
• Install, configure, troubleshoot, and resolve issues related to telephony systems, Windows/Linux servers, and network connectivity.
• Collaborate with cross-functional teams to implement telephony solutions that ensure high availability and compliance.
• Apply regular and emergency patches to Windows/Linux environments to maintain security and compliance.
• Conduct system upgrades and migrations, including planning, testing, and execution.
• Perform system health checks and preventive maintenance.
• Coordinate with security teams to address audit findings and remdiations.

Skills

Windows Server

Linux Server

Networking (IPv4/IPv6, DNS, DHCP, LDAP

Security remediation

On-call rotation readiness

Tools

VMware ESXi

VMware vCenter

Active Directory Admin

Group Policy Administration

IIS

PowerShell

Job description

Zachary Piper Solutions is seeking a Windows/Linux System Administrator to join a Federal program in Annapolis Junction, MD. The role focuses on maintaining and troubleshooting Avaya-based enterprise voice systems, Windows/Linux servers, VMware, and 24x7 operations in a cleared environment.

Responsibilities include managing telephony systems, deploying patches, performing upgrades, monitoring health, and coordinating with security teams to address audit findings.