Senior Telecommunications Network Specialist

TSP talent; Stillwater (MN); On-site; USD 70,000 - 100,000; Full time

Job summary

TSP talent is seeking a Senior Specialist to support business telecommunications solutions, implementing and maintaining voice and data services, and assisting with network configuration. You will troubleshoot connectivity issues and coordinate service changes while collaborating with cross-functional teams to deliver reliable telecom solutions.

Ideal candidates bring strong networking foundations, VoIP experience, and a customer-focused mindset to analyze usage and optimize service performance

Qualifications

• Strong networking fundamentals and hands-on experience with business communication systems.
• Working knowledge of VoIP and data service operations.
• Problem-solving skills for troubleshooting connectivity and service issues.
• Ability to document technical configurations and procedures clearly.
• Customer-focused mindset and cross-functional collaboration.

Responsibilities

• Implement, monitor, and maintain voice and data telecommunications services
• Assist with network configuration and manage service updates
• Diagnose and resolve connectivity and service performance issues
• Analyze service usage and recommend optimization opportunities
• Document configurations, procedures, and technical knowledge
• Collaborate with sales and customer support to design reliable telecom solutions

Skills

Networking fundamentals

VoIP operations

Troubleshooting

Documentation

Customer collaboration

Job description

Role Summary: Senior Specialist supporting business telecommunications solutions for diverse clients. Responsible for implementing and maintaining voice and data services, assisting with network configuration, troubleshooting connectivity issues, and coordinating service changes.

Key Duties

• Implement, monitor, and maintain voice and data telecommunications services
• Assist with network configuration and manage service updates
• Diagnose and resolve connectivity and service performance issues
• Analyze service usage and recommend optimization opportunities
• Document configurations, procedures, and technical knowledge
• Collaborate with sales and customer support to design reliable, tailored telecom solutions

Required Skills/Qualifications

• Strong networking fundamentals and hands-on experience with business communication systems
• Working knowledge of VoIP and voice/data service operations
• Problem-solving skills for troubleshooting connectivity and service issues
• Ability to document technical configurations and procedures clearly
• Customer-focused mindset and effective collaboration with cross-functional teams