Senior Technology Training Specialist

Finney-Taylor Consulting Group Ltd.; Annapolis (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Finney-Taylor Consulting Group Ltd. in Annapolis, MD is seeking an experienced Senior Technology Training Specialist to lead hands-on, instructor-led training for commercial and proprietary software.

You will develop technical documentation, Quick Reference cards, video content, and interactive modules while applying adult learning principles. The role requires coordinating multiple training projects, collaborating with SMEs, and delivering high-quality outcomes for internal and external

Qualifications

• Bachelor's degree from an accredited university.
• 5+ years as a technology trainer with proprietary and/or advanced software.
• 3+ years developing technical documentation.
• Experience delivering in-person instructor-led training.
• Experience training using adult learning principles.
• Experience creating technical training materials and content.
• Experience managing training projects from initiation to completion.
• Strong proficiency with Microsoft productivity applications (Teams, Copilot, OneNote, SharePoint, Office).
• Experience with Camtasia, Articulate 360, Vyond, and similar platforms.

Responsibilities

• Plan, develop, and deliver hands-on instructor-led technology training.
• Develop documentation including Quick Reference Cards and guides.
• Create training videos, recorded instruction, and interactive learning modules.
• Apply adult learning principles to training delivery.
• Manage training projects from initiation through completion.
• Collaborate with SMEs to identify training needs and solutions.
• Track assignments, project plans, status, deliverables, and deadlines.
• Identify and troubleshoot user challenges and provide solutions.
• Coordinate multiple concurrent training initiatives, resources, and stakeholders.

Job description

Job Description

We are seeking an experienced Senior Technology Training Specialist in Annapolis, MD!

Must Have Primary Skills

• Bachelor's degree from an accredited university.
• 5+ years of experience as a technology trainer working with proprietary and/or advanced commercial software.
• 3+ years of experience developing technical documentation.
• Experience developing and delivering in-person instructor‑led training.
• Experience delivering customer training using adult learning principles.
• Experience creating technical training materials and instructional content.
• Experience managing training projects from initiation through completion.
• Strong experience with Microsoft productivity and collaboration applications, including:
• Microsoft Teams
• Microsoft Copilot
• OneNote
• SharePoint
• Microsoft Office applications
• Experience with training and instructional‑content development tools such as:
• Camtasia
• Articulate 360
• Vyond
• Similar e-learning, video, and instructional design platforms

Nice To Have Secondary Skills

• Ability to organize priorities and manage multiple projects and deadlines simultaneously.
• Ability to coordinate effectively across resources and stakeholder groups.
• Strong problem‑solving and troubleshooting capabilities.

Proven Experience In

• Strong instructional design and presentation skills.
• Excellent written and verbal communication skills.
• Ability to develop clear technical documentation for users with varying levels of technical expertise.
• Strong customer‑service skills when working with internal and external subject matter experts.

Key Responsibilities

• Plan, develop, and deliver hands‑on, instructor‑led technology training for commercial and proprietary software applications.
• Develop technical documentation, including Quick Reference Cards, Quick Reference Guides, web‑based content, and other user support materials.
• Create training videos, recorded instruction, and interactive learning modules.
• Apply adult learning principles when delivering training to individuals and groups.
• Manage training projects from initiation through completion, ensuring timely delivery and high‑quality outcomes.
• Collaborate with subject matter experts and stakeholders to identify training needs and develop appropriate solutions.
• Track assignments, project plans, status, deliverables, and deadlines.
• Identify and troubleshoot user challenges and recommend appropriate solutions.
• Coordinate multiple concurrent training initiatives, resources, and stakeholders.

IND1: [e-mail]

Skills

• Operating Systems
  • Must Have at least 5 years of experience with/in Training & Awareness
• Soft Skills
  • Experience In at least 5 years of experience with/in Cross‑Functional Facilitation & Training

Industry Experience Required

Consulting